Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you instinctively create order from complexity, this role will suit you well. Alpha serves students who advance quickly, seek challenge, and are ready for meaningful responsibility. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables students to progress with speed and confidence. We are looking for someone who can transform a dynamic school environment into a reliable, high-performing operation—every transition, every interaction, every element executed precisely.
At our Austin location, you will serve as the operational backbone: protecting time for concentrated learning, maintaining secure and orderly daily functions, and removing barriers so Guides can dedicate full attention to mentorship. You will manage facility logistics, front-line technology support, and stakeholder communications, building a setting where ambition is expected and self-reliance is cultivated. If you value clear standards, decisive action, and measurable impact, this role will be a strong fit.
Apply to build a campus where students accelerate their learning, families recognize the distinction, and operational precision quietly drives everything forward.
What you will be doing
- Executing the daily schedule with exactness so 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Managing initial technology requests (equipment configuration, basic diagnostics) and routing more complex issues to IT.
- Upholding a secure, well-organized campus: emergency drills, incident documentation, vendor coordination, and site preparedness.
- Communicating with clarity to students, families, and colleagues; resolving matters quickly and recording key decisions.
- Enabling campus events and transitions—onboarding, inventory management, space planning—so the location always operates with readiness.
What you will NOT be doing
- Delivering instruction or designing curriculum; Guides handle student mentorship while you maintain the infrastructure.
- Working remotely from an office; your responsibilities are campus-facing and directly impact student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance speed, security, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, prepared, and conducive to learning, allowing students and staff to concentrate on academic and personal development rather than operational distractions.
Candidate requirements
- Bachelor's degree (any discipline)
- 2+ years managing complex operations in education, events, hospitality, or a comparable service-intensive setting.
- Composed under pressure; self-starting problem-solver capable of balancing multiple priorities with precision.
- Proficient in foundational IT support and Google Workspace tools.
- Strong, professional written and spoken communication that builds trust.
- U.S. work authorization; able to work on-site in Austin, TX (visa sponsorship not available).
You will be working for
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