Description
LOCATION NOTE: This is a full-time, on-site position based at our Austin campus.
If disorder prompts you to instinctively design a system, this role will suit you. Alpha serves students who advance rapidly, seek challenge, and thrive on genuine responsibility. We combine demanding academics with essential life competencies and a focused 2-Hour Learning framework so children progress swiftly and with confidence. We're looking for an operator who can transform a dynamic school day into a streamlined, high-functioning operation—every transition, every handoff, every element executed precisely.
At our Austin location, you will be the operator who maintains momentum: protecting time for concentrated learning, managing safe and efficient day-to-day operations, and removing barriers so Guides can mentor without distraction. You will control facility logistics, frontline technology assistance, and family communication, building an environment where ambition is expected and self-reliance is cultivated. If you value clear standards, fast execution, and measurable results, this work is designed for you.
Apply to build a campus where students accelerate their learning, families see tangible impact, and operational discipline is the foundation of everything we do.
What you will be doing
- Executing the daily schedule with accuracy so the 2-Hour Learning sessions begin punctually, remain distraction-free, and conclude effectively.
- Managing frontline technology tasks (device configuration, initial troubleshooting) and routing escalations to IT.
- Ensuring a secure, well-ordered campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Delivering clear communication to students, families, and colleagues; resolving issues promptly and recording outcomes.
- Facilitating campus events—onboarding, programming, inventory and space planning—so the site operates with readiness at all times.
What you will NOT be doing
- Delivering academic instruction or designing coursework; Guides own student mentorship while you manage operational infrastructure.
- Operating from a remote workspace; your role is visible and directly connected to student outcomes and family confidence.
- Engaging in low-impact tasks that do not advance efficiency, safety, or the caliber of learning.
Key responsibilities
Maintain a campus environment that is consistently safe, organized, and conducive to focus so that students and staff can dedicate their energy to learning and development, not operational friction.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing multi-faceted operations in education, events, hospitality, or a comparable high-touch service setting.
- Composed under pressure; forward-thinking problem-solver capable of balancing competing demands while maintaining precision.
- Proficient in basic IT support and Google Workspace administration.
- Articulate, professional written and spoken communication that builds credibility.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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