SVP of Commercial Product Management
$400,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

In this role, you will work in an unconstrained fashion to define the strategic vision for ZephyrTel to be the leader in public-cloud software solutions for the Telco industry.  You will be responsible for working directly with customers to communicate transformative investments in a thought-provoking manner and execute the commercial strategy which creates growth for the company and value for the customer.  You will work directly with the CEO and in a highly acquisitive environment that presents a continuous stream of exciting new challenges and products.


The ideal candidate is someone that has held a senior Product Management role in a solution/software provider to the telecommunications space and has been frustrated by the “whatever the customer wants” approach to building scalable and repeatable product-based solutions.  This individual will revolutionize the traditional on-premise, consulting approach to telco products with the power of standard cloud-based solutions.  Domain experience in Telco, core networking, OSS/BSS stacks are required as is a commitment to usher in a wave of change for an industry that has been slow to adopt new approaches.  A minimum of 5-10 years of experience in B2B Product Management, cloud software development and experience with AWS is required.  

What you will be doing

  • Defining compelling cloud-based visions for our products
  • Engaging sales and customers to educate them on our approach and sell the value of our solutions to them.
  • Collaborating with technical product managers to define the industry specific features which are required to address the market requirements in a standard product offering
  • Identifying business value by working with our sales, pre-sales teams and crafting innovative commercial proposals for customers.  

What you will NOT be doing

  • Directly managing engineering teams
  • Manage long product feature and defect backlogs
  • Surveying customers on the top features they would like in the product
  • Project managing delivery teams

Key responsibilities

Your primary responsibilities will include building and communicating a killer 5-10 year Vision for ZephyrTel's cloud-native software stack, developing clear product roadmaps for each ZephyrTel solution and working with Engineering and Operations to deliver market-leading products that create great customers experiences and revolutionize the TCO and business agility available to Telco customers.
In our environment, you must:

  • Convince customers that radical product change is necessary and will provide massive benefits for them compared to the status quo.
  • Create a company/product vision that excites the customer and is based on market research and business value
    Look beyond the near-term and take a 5-10 year horizon of what will create a truly great company and product.
  • Understand that quarterly roadmap deliverables and legacy customer commitments must be changed and broken to achieve great success.
  • Replace broken commitments with a killer 5-year vision, so customers believe the changes are hugely positive
    Engage C-level execs and convince them that the cloud can provide massive benefits for them.
  • Build and lead a team of other Product Managers who can create great visions and reset customer expectations.

In this role, you must not:

  • Believe your job is to turn a customer's wish list into their product roadmap.
  • Believe your job is basing a product decision solely on the needs of large customers requesting specific features to drive a particular deal.
  • Believe your job is project managing engineering and tracking feature/bug commitments.
  • Make technical decisions.

Candidate requirements

  • 5-10 years in B2B Product Management for software and/or cloud products
  • Product Management experience at a company which builds solutions (core networking, OSS/BSS, etc.) for communication service providers
  • 3+ years of experience migrating software solution to AWS Public Cloud – prior implementations and a deep understanding of public Cloud.
  • Experience in creating Product Vision and Roadmaps and building an execution plan.  

Nice to have

  • MBA

Meet a successful candidate

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Steve Brain
Steve  |  EVP of Technical Product Management
United States  

What happens in tech when you follow the innovation? This outside-of-the-box thinker took unconventional risks all the way to the top. As Tr...

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Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job & AI Skills.
STEP 3

Prove Real-World Job & AI Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

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About Crossover

What you will learn

You will learn how to apply the latest AWS patterns for various Telco solutions. You'll learn how to deploy quickly in our model and transform companies and business models radically

Work examples

You will learn how to operate in an environment with an unconstrained time horizon and tolerance for risk that leads to product excellence.  
You will learn how to apply the latest AWS service offerings to create Telco solutions.
You will be transforming an entire industry to leverage the benefits of the public cloud.

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