L1 Content Segmentation Consultant
$20,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Are you diligent and organized? Would you like to process and manage the digital content of the top newspapers and magazines around the World? If so, we are looking for you!

Our Support and Services team operates quickly with a heavy focus on coaching and personal development. The priority for us is high-quality work, and the drive for continuous improvement in our teams makes us a unique opportunity.

At IgniteTech, we are reinventing the enterprise software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.

What you will be doing

You will be processing the e-editions of our customer's publications with the support of a system based on advanced Artificial Intelligence algorithms.

What you will NOT be doing

You will not be creating processes and developing products from scratch. We have a well-defined operation and you will receive the guidance to excel in your daily challenges. Once you are a master on the product, we expect you to suggest enhancements.

Key responsibilities

  • Process and deliver the e-editions to our customers on a daily basis
  • Review the e-editions delivered to ensure they are matching the quality bar agreed with the customers

Candidate requirements

  • A genuine passion for quality
  • Professionalism and diligence
  • Good proficiency in the English language

Nice to have

  •  Familiarity with quality assurance practices and tools

Meet a successful candidate

Watch Interview
Manuel Da Silva
Manuel  |  L2 Support Agent
Brazil  

What would make getting fired on your birthday one of the best days of your life? For this Brazilian support agent, the answer is earning 5X...

Meet Manuel

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job & AI Skills.
STEP 3

Prove Real-World Job & AI Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Frequently asked questions

About Crossover

What you will learn

You will become an expert in the software solutions used to process the e-editions and be instructed on advanced technologies applied to the News Industry and web content creation and management.

Meet some people who've landed similar jobs

Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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