Front-end Technical Services Consultant
$60,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)

Not accepting applications on crossover.com at this time.

Description

There’s no question about it. Dealing with enterprise software customizations is both challenging and time-consuming. Customers often have high expectations. They want software that has both scope and power, and yet is finely tuned to their organization’s needs. However, the more extensive the customizations are, the more time is needed to test and validate them, especially when it comes to updates and upgrades.

What if we could eliminate a lot of the time and manual work of dealing with customer configuration requests, and make customers happier in the process?

At Upland, we are aiming to do just that. We are making our Technical Services team more efficient, while at the same time improving our customers’ experience with our products. We think automation is the way forward, and are redesigning our systems to eliminate the need for manual customizations.

To do that, we need an experienced front-end developer who loves tackling complex problems and designing creative solutions. For this role, you should be proficient in C# and ASP.NET, able to navigate databases, and have great communication skills. You will not be fulfilling customer-specific requests for configurations, but instead creating automated systems that eliminate the need for repetitive, customer-specific customization. This is not a role for someone who dislikes ambiguity and requires constant guidance and direction; we expect you to take full ownership of the systems you design and develop.

So are you eager to dive into an exciting long-term project and be at the forefront of reshaping our technical services team? Apply to join us today!

What you will be doing

  • Gathering system requirements
  • Designing the system specifications
  • Writing and testing the code based on the system specifications

What you will NOT be doing

  • Fulfilling customer-specific requests for customizations/configurations

Key responsibilities

  • Create automated systems that eliminate the need for repetitive, customer-specific customizations

Candidate requirements

  • A university degree in a technical field and at least 3 years of professional front-end development experience, or at least 5 years of professional front-end development experience
  • Proficiency in ASP.NET and C#
  • Can work a schedule that has at least 4 hours of overlap with standard work hours in the US Eastern Time zone
  • A proactive problem solver who is comfortable designing and owning the development of new systems

Nice to have

  • Experience with Angular or Node.js

Meet a successful candidate

Watch Interview
Kavya Harlalka
Kavya  |  Software Engineer
India  

Every developer knows that tunnel vision you get when the interruptions finally stop and the code can flow through you without distraction. ...

Meet Kavya
How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job Skills.
STEP 3

Prove Real-World Job Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Celebrate!
STEP 6

Celebrate!

Frequently asked questions

About the role

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Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.