AI-First Collections Agent $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Collections departments often struggle with inefficiencies and manual processes that slow down cash flow and impact overall business performance. Many companies still rely on outdated methods for managing open invoices, leading to delays and errors. According to industry data, a significant percentage of invoices remain unpaid beyond the due date, negatively affecting the company's liquidity and operational efficiency.
Our goal is to fully automate our collections process with generative AI tools. You will help us achieve this aggressive goal. Think about it: no more chasing down delinquent customers, no more awkward meetings asking customers for the money they owe us. After 6-12 months in this role, you will have the level of AI expertise that will allow you to manage our fully automated collections org. This is one of the only collections roles in the world offering this kind of professional growth.
This job is perfect for someone who has experience in both collection and using AI tools to boost productivity in a professional environment. Unlike typical collections roles that focus solely on manual invoice management, this position will be responsible for leading AI automation projects and suggesting operational improvements. This role isn't for someone who prefers routine, predictable tasks without the challenge of innovation and cross-functional collaboration. If you are passionate about integrating technology with finance and enjoy working in a dynamic, collaborative environment, we encourage you to apply and join us in revolutionizing the collections domain.
What you will be doing
- Leading AI Automation Projects: Acting as a project owner and working closely with the AI engineering team to implement process automation projects focused on improving collections efficiency.
- Ensuring Open Invoices are Paid on Time: Managing open invoices to ensure timely payments, meeting quarterly targets.
- Suggesting Operational Process Improvements: Identifying and proposing improvements to current operational processes.
Key responsibilities
- Achieve quarterly collections targets while delivering process improvements and automations by leveraging generative AI tools.
Candidate requirements
- At least 3 years of experience in collections or accounts receivable management
- Proven experience using generative AI tools in a professional setting
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Pass Cognitive Aptitude Test.
Pass English Proficiency Test.
Prove Real-World Job & AI Skills.
Ace An Interview Or Two.
Accept Job Offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.