AI-First VP of Professional Services

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

Most professional services teams are bloated, reactive, and stuck in a headcount trap. They scale by hiring, not by productizing. According to TSIA, over 60% of PS orgs struggle with margin erosion as complexity rises, and even fewer have playbooks that can handle the AI-native shift. These teams spend more time firefighting than building — and even when they win deals, Engineering ends up buried under customer-specific work.

IgniteTech does it differently. Our PS org is AI-first by design. That means the playbook begins with automation, not bodies. We’re building a delivery engine that runs like a product: lean, standardized, and tech-led. Think less billable hours, more reusable modules and rollout flows that scale. Our mission is to unlock Engineering to build the core product while we own enterprise adoption end-to-end, and we’re not afraid to rewrite how that happens.

In this role, you’ll lead customer implementations with full ownership from scope to adoption. You’ll define and enforce AI-native delivery playbooks. You’ll coach and manage a team of high-performers, not babysit B players. And when there’s an escalation, you’ll calmly de-escalate, fix the root cause, and restore confidence without breaking the system. You’ll be the external face of our delivery org, leading with clarity, precision, and zero fluff. You’ll run implementations like product launches, not like consulting gigs. If you're the kind of operator who builds durable systems instead of relying on brute force, this is your arena.

We’re building something that doesn’t exist yet, and we’re looking for someone who’s tired of the old way. If you're ready to run a next-gen PS org that scales like software, not services, we want to hear from you.