Campus Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This on-site position is based at our Austin, TX campus.
Are you frustrated by waiting for others to resolve issues you could address immediately? At Nova Academy, you'll serve as the go-to professional who ensures campus operations run without disruption, addressing operational challenges with efficiency, ingenuity, and accountability.
Whether you're resolving technical device issues, orchestrating seamless events, or maintaining campus security, your contributions will be essential. Your impact will be recognized—you'll develop strong connections with students, parents, and staff who appreciate your skills and commitment. At Nova Academy, your workday is more than hectic—it's purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume expanded responsibilities, from parent engagement to operational management, building your expertise and authority.
- Playbook for Success: Leverage a proven playbook, developing mastery in creating, refining, and implementing Standard Operating Procedures (SOPs) across a fast-growing school network.
- Training and Mentorship: As your role evolves, support the development of others by offering training and guidance to new team members at multiple campuses.
If you're prepared to leave behind micromanagement, red tape, or low-impact work and move into a position where your choices carry weight, we invite you to join us.
What you will be doing
- Managing day-to-day campus operations—from fire safety protocols to staff onboarding and maintaining an uninterrupted learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary resource for technology support.
- Preparing polished, professional environments for events and guaranteeing their flawless execution.
- Cultivating trust among students, parents, and staff through transparent communication and exceptional support.
- Maintaining campus security by implementing effective protocols, conducting drills, and enforcing safety standards.
What you will NOT be doing
- Teaching classes or designing curriculum—your emphasis is on operational mastery, not instruction.
- Following inflexible procedures or waiting for others to act—this position demands proactive ownership.
- Operating independently—your success depends on teamwork and active community involvement.
- Being limited to routine or repetitive duties—this role provides diversity and impactful challenges.
Key responsibilities
Maintain smooth campus operations while cultivating trust and providing outstanding service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (no specific field required)
- Demonstrated capability to troubleshoot issues and handle operational logistics confidently
- Familiarity with IT systems or technical support
- Experience in customer-facing roles
- Ability to communicate clearly and effectively in spoken Spanish and English
- A strong sense of ownership and an eagerness to take initiative
- Legal right to work in the U.S. without visa sponsorship
- Willingness to work on-site in Austin, TX
Nice to have
- 3+ years of operational management experience
- Experience serving as a Google Administrator
- Experience planning and executing events
Applying for a role? Here’s what to expect.
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