Business Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
Are you tired of waiting on others to resolve problems you're fully capable of fixing yourself? At Nova Academy, you'll serve as the go-to expert ensuring seamless campus operations—addressing operational challenges with agility, resourcefulness, and complete ownership.
Your responsibilities will span from resolving technical device issues to orchestrating flawless events and maintaining campus security. This work is mission-critical, and your contributions will be recognized. You'll develop meaningful relationships with students, parents, and staff who depend on and appreciate your skill and commitment. At Nova Academy, your workday is more than just packed—it's purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: Guided by the Campus Director and Lead Campus Coordinator, you'll progressively assume greater responsibilities—from parent engagement to operational leadership—expanding your capabilities and impact.
- Playbook for Success: Leverage a proven playbook by mastering the development, refinement, and implementation of Standard Operating Procedures (SOPs) within a fast-growing school network.
- Training and Mentorship: As your expertise grows, you'll contribute to developing others through training and mentorship of new team members across multiple campuses.
If you're prepared to leave behind micromanagement, red tape, or underwhelming impact and move into a position where your choices truly count, we invite you to join us.
What you will be doing
- Taking full ownership of daily campus operations—covering fire safety, staff onboarding, and maintaining an uninterrupted learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary resource for technology support.
- Preparing professional, well-organized spaces for events and ensuring flawless execution.
- Establishing trust with students, parents, and staff through transparent communication and excellent service delivery.
- Maintaining campus safety by implementing effective protocols, conducting drills, and managing security procedures.
What you will NOT be doing
- Teaching or creating curriculum—your priority is operational excellence, not instructional design.
- Following rigid procedures or waiting for others to act—this position demands proactive ownership.
- Operating in a silo—success in this role depends on collaboration and active community involvement.
- Becoming mired in monotonous or repetitive work—this role delivers variety and substantive challenges.
Key responsibilities
Deliver seamless campus operations while cultivating trust and providing exceptional service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Demonstrated capability to troubleshoot issues and handle operational logistics with assurance
- Working knowledge of IT systems or technical support
- Background in customer-facing positions
- Ability to communicate clearly and effectively in both spoken Spanish and English
- A pronounced sense of ownership and a proactive mindset
- Legal authorization to work in the U.S. without requiring visa sponsorship
- Willingness to work on-site at our Austin, TX location
Nice to have
- 3+ years in operational management roles
- Background as a Google Administrator
- Experience organizing and executing events
Applying for a role? Here’s what to expect.
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