IT Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
Are you frustrated by delays when you know you could resolve issues immediately? At Nova Academy, you'll serve as the go-to expert who ensures smooth campus operations, addressing challenges with efficiency, innovation, and accountability.
Your responsibilities will span device troubleshooting, seamless event coordination, and campus safety management—all mission-critical functions. Your contributions will be recognized and valued as you develop strong connections with students, parents, and staff who depend on your skill and commitment. At Nova Academy, each day brings purpose, variety, and genuine fulfillment.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, you'll gradually assume expanded responsibilities—ranging from parent engagement to operational management—enhancing your skillset and impact.
- Playbook for Success: Utilize a proven operational framework, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a fast-growing school network.
- Training and Mentorship: As your expertise grows, you'll play a key role in onboarding and mentoring new team members at different campuses.
If you're prepared to leave behind micromanagement, bureaucratic red tape, and low-impact work to embrace a position where your choices truly count, we invite you to apply.
What you will be doing
- Taking charge of day-to-day campus functions—spanning fire safety, staff onboarding, and maintaining an optimal learning environment.
- Addressing technical issues directly: diagnosing problems, overseeing device transitions, and acting as the primary contact for technology support.
- Preparing professional, polished environments for events and guaranteeing flawless execution.
- Establishing credibility with students, parents, and staff through transparent communication and superior service.
- Upholding campus security by implementing robust protocols, conducting drills, and enforcing safety standards.
What you will NOT be doing
- Engaging in teaching or curriculum design—your mandate is operational excellence, not instructional delivery.
- Following inflexible procedures or waiting passively for decisions—this role demands proactive initiative and ownership.
- Operating independently—your success depends on teamwork and active community involvement.
- Performing monotonous, routine tasks—expect diversity and substantive challenges in your daily work.
Key responsibilities
Maintain flawless campus operations while fostering trust and providing exceptional support to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Demonstrated capability to solve problems and manage operational tasks with assurance
- Working knowledge of IT systems or technical support functions
- Background in customer-facing positions
- Proficiency in both spoken Spanish and English communication
- Deep sense of accountability and motivation to take initiative
- Authorization to work legally in the U.S. without requiring visa sponsorship
- Readiness to work on-site in Austin, TX
Nice to have
- 3+ years in operational management roles
- Background functioning as a Google Administrator
- Track record of planning and delivering events
Applying for a role? Here’s what to expect.
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Interview with the hiring manager.
Accept job offer.
Pass
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