School Operations Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
Are you frustrated by waiting for others to resolve issues you could handle immediately? At Nova Academy, you'll serve as the go-to expert ensuring seamless campus operations, addressing operational challenges with agility, innovation, and accountability.
Your responsibilities will span from resolving technical device issues to orchestrating successful events and maintaining campus security—all mission-critical work. Your contributions won't go unrecognized—you'll develop strong connections with students, parents, and staff who appreciate your skill and commitment. At Nova Academy, your workday isn't simply active—it's purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume greater responsibilities, from parent engagement to operational leadership, expanding your expertise and impact.
- Playbook for Success: Utilize a proven operational framework, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a fast-growing network of schools.
- Training and Mentorship: As your role evolves, support the development of others by delivering training and mentorship to new team members across multiple campuses.
If you're prepared to leave behind micromanagement, red tape, or minimal impact and embrace a role where your choices truly count, join us.
What you will be doing
- Taking full ownership of daily campus operations—from fire safety protocols to staff onboarding and maintaining an uninterrupted learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary resource for technology support.
- Preparing polished, professional event spaces and ensuring flawless execution.
- Establishing trust with students, parents, and staff through transparent communication and exceptional service delivery.
- Maintaining campus security through robust protocols, emergency drills, and safety measures.
What you will NOT be doing
- Teaching classes or designing curriculum—your primary focus is operational excellence, not instruction.
- Following inflexible procedures or waiting for others to act—this role demands proactive ownership and initiative.
- Operating independently—success in this position depends on collaboration and active community involvement.
- Settling into repetitive or monotonous routines—this role provides diversity and substantive challenges.
Key responsibilities
Maintain seamless campus operations while fostering trust and providing outstanding service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Demonstrated capability to troubleshoot issues and manage operational logistics confidently
- Knowledge of IT systems or technical support functions
- Background in customer-facing positions
- Capability to communicate clearly and effectively in both spoken Spanish and English
- A robust sense of ownership and a drive to take initiative
- Legal authorization to work in the U.S. without requiring visa sponsorship
- Availability to work on-site in Austin, TX
Nice to have
- 3+ years of experience in operational management
- Background working as a Google Administrator
- Experience in planning and executing events
Applying for a role? Here’s what to expect.
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Prove real-world 
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Interview with the hiring manager.
Accept job offer.
Pass
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