Campus Operations Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
Are you tired of waiting for others to resolve issues you could handle immediately? At Nova Academy, you'll serve as the go-to professional who keeps campus operations running efficiently, addressing operational hurdles with agility, resourcefulness, and accountability.
Whether you're resolving technical device issues, orchestrating seamless events, or maintaining campus security, your contributions will be essential. Your efforts will be recognized—you'll develop meaningful connections with students, parents, and staff who appreciate your skill and commitment. At Nova Academy, your workday is more than just active—it's purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume expanded responsibilities—from parent engagement to operational leadership—building your expertise and impact.
- Playbook for Success: Utilize a proven operational framework, developing mastery in creating, refining, and implementing Standard Operating Procedures (SOPs) across a rapidly growing school network.
- Training and Mentorship: As your role evolves, support the development of others by delivering training and mentorship to incoming staff at multiple campuses.
If you're prepared to leave behind an environment characterized by micromanagement, red tape, or limited impact, and move into a position where your choices carry weight, join us.
What you will be doing
- Managing day-to-day campus operations—covering everything from fire safety protocols to staff onboarding and maintaining an optimal learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device transitions, and acting as the primary point of contact for technology support.
- Preparing professional, welcoming environments for events and guaranteeing flawless execution.
- Establishing credibility with students, parents, and staff through transparent communication and superior service delivery.
- Maintaining campus safety by implementing effective protocols, conducting drills, and enforcing security standards.
What you will NOT be doing
- Teaching classes or designing curriculum—your priority is operational excellence, not academic instruction.
- Following inflexible procedures or waiting for others to act—this position demands proactive ownership.
- Operating in a silo—achievement in this role depends on teamwork and community involvement.
- Being confined to monotonous or repetitive duties—this role provides diversity and substantive challenges.
Key responsibilities
Maintain smooth campus operations while fostering trust and providing exceptional service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Demonstrated capability to troubleshoot issues and handle operational logistics independently
- Working knowledge of IT systems or technical support functions
- Background in customer-facing positions
- Fluency in both spoken Spanish and English with clear communication skills
- A robust sense of ownership and a proactive mindset
- Authorization to work in the U.S. without requiring visa sponsorship
- Availability to work on-site in Austin, TX
Nice to have
- 3+ years in operational management roles
- Prior experience functioning as a Google Administrator
- Background in event planning and execution
Applying for a role? Here’s what to expect.
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