School Operations Coordinator $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
LOCATION NOTE: This is a full-time, in-person role located at our NYC campus.
Exceptional educational environments require exceptional operational excellence. At Alpha, we're not just running another private school – we're orchestrating an educational revolution where gifted students complete high school academics by 8th grade with 5s on APs and 1350+ SAT scores.
You'll be the operational mastermind behind our groundbreaking 2-Hour Learning model, ensuring flawless execution while our students accelerate through academics at 2x traditional pace. This isn't about managing routine school operations – it's about being the strategic backbone of an institution that's redefining what's possible in education.
Unlike traditional administrative roles buried in bureaucracy, you'll directly impact extraordinary outcomes for brilliant minds who deserve more than cookie-cutter education. Every system you optimize, every protocol you perfect, every crisis you resolve enables our guides to focus entirely on mentoring tomorrow's leaders. If you're ready to be the operational force behind educational transformation, this is your moment.
What you will be doing
- Orchestrate seamless daily campus operations that enable our revolutionary 2-Hour Learning model to function at peak efficiency
- Execute strategic technology support and Google Workspace administration, troubleshooting issues and coordinating advanced IT solutions
- Cultivate exceptional community relationships with students, parents, and staff through proactive, solution-focused communication
- Design and implement comprehensive campus safety protocols that maintain our secure, high-performance learning environment
- Lead critical campus initiatives including high-impact events, strategic staff onboarding, and facility optimization that directly supports student acceleration
What you will NOT be doing
- Getting lost in traditional school bureaucracy or meaningless administrative busy work that doesn't advance our mission
- Teaching academics or curriculum development – our expert guides handle student mentorship while you drive operational excellence
- Working in isolation without clear impact – every system you build directly enables extraordinary student outcomes and family satisfaction
- Managing routine tasks that any traditional school administrator handles – you're here to support educational revolution, not maintain status quo
Key responsibilities
Candidate requirements
- 3+ years of high-impact operational management in education, premium hospitality, events, or similar environments where excellence is non-negotiable
- Proven mastery of crisis management, strategic initiative-taking, and seamless multi-priority execution under pressure
- Advanced proficiency with IT troubleshooting, Google Workspace administration, and technology systems that support high-performance environments
- Exceptional written and verbal communication skills that build trust, solve problems, and strengthen community bonds
- Legal authorization to work in the United States without visa sponsorship and commitment to full-time, on-site presence at our NYC campus
You will be working for
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