Lead Cloud Architect
$400,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Join Trilogy, where we're revolutionizing the SaaS landscape by transforming traditional operations into AI-driven powerhouses. In a world where many companies grapple with outdated methods, Trilogy stands out by acquiring a new SaaS company every month and fully integrating AI to craft an unparalleled SaaS Ops function. We're not just keeping up with change; we're leading it.

At Trilogy, our diverse SaaS portfolio presents unique challenges and opportunities. We treat SaaS Ops not as a mere cost but as a strategic advantage. Our mission is to create an AI-fueled, world-class SaaS Ops function that enhances uptime, simplifies processes, and optimizes cloud expenditure across various products. This role offers a chance to spearhead SaaS Ops strategy on a grand scale, utilizing automation, AI, and cutting-edge operational design to redefine industry standards.

This is a unique leadership opportunity for someone who has been at the helm of SaaS Ops, not just a participant. We seek a technical expert who delights in crafting scalable systems, integrating automation, and making pivotal operational decisions. You'll lead the charge in defining the future of SaaS Ops for a broad range of SaaS businesses, ensuring smooth product integration and leveraging AI to build an efficient operational engine.

Collaborate with top-tier professionals across Engineering, Product, and C-Suite leadership to bring this vision to life. If you have a vision for how SaaS Ops should evolve, relish the complexity of optimizing multi-product environments, and are eager to pioneer AI-driven operations, seize this career-defining opportunity. Apply now!

What you will be doing

  • Craft and execute elite SaaS Ops strategies, drawing from your deep expertise and firm beliefs in operational excellence
  • Make strategic decisions on operational standards, AI tools, and process design to ensure reliability, security, and cost efficiency across our extensive portfolio
  • Develop and refine a framework for seamlessly onboarding new SaaS acquisitions into a unified SaaS Ops function
  • Harness AI-driven tools to enhance automation, reduce costs, and boost operational efficiency

What you will NOT be doing

  • Engaging in the monotonous manual tasks typical of traditional SaaS Ops; your focus will be on automation and AI innovation
  • Managing operations for just a single product; you'll navigate the complexities of our extensive SaaS portfolio
  • Accepting the status quo; you will be expected to innovate and redefine operations with AI technology

Key responsibilities

  • Lead a highly efficient, AI-enhanced SaaS Ops function that guarantees exceptional reliability, cost savings, and smooth operations for our expanding suite of acquired SaaS businesses

Candidate requirements

  • A minimum of 5 years in managing and owning SaaS Ops for enterprise clients
  • Proven experience in leading SaaS Ops and spearheading major cloud migrations at a medium-sized enterprise with enterprise clients
  • Background in applying AI and automation technologies to SaaS operations
  • Advanced skills in AWS and DevOps, including Docker and Kubernetes

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