Senior Principal Architect
$400,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Ready to revolutionize the future of SaaS Operations? We're not just keeping up with the SaaS industry—we're redefining it. As Trilogy continues to acquire SaaS companies at an unprecedented rate of one per month, we're building something extraordinary: the industry's most sophisticated, AI-driven SaaS Operations powerhouse.

While others struggle with manual processes and reactive firefighting, we're crafting an intelligent, proactive operations ecosystem that spans dozens of products. This isn't about maintaining the status quo—it's about architecting the future of SaaS Ops through AI transformation and automated excellence.

As our Senior Principal Architect, you'll be the mastermind behind this transformation. This role transcends traditional IT management—it's a strategic position for a technical virtuoso who's not just participated in SaaS Ops but has owned and revolutionized it. You'll be the architect of our operational destiny, wielding AI and automation to create an efficiency engine that others can only dream of.

If you're energized by the prospect of solving complex operational puzzles across multiple products, passionate about AI-driven innovation, and ready to set new industry standards, we want to hear from you. This isn't just a job—it's your chance to shape the future of SaaS Operations.

What you will be doing

  • Architect and implement cutting-edge SaaS Ops frameworks that challenge conventional wisdom and set new industry benchmarks
  • Pioneer AI-driven operational solutions that transform how we manage, scale, and optimize our growing SaaS portfolio
  • Design seamless integration pathways for newly acquired SaaS products, ensuring zero operational disruption
  • Spearhead the implementation of next-generation AI tools to revolutionize automation and cost optimization

What you will NOT be doing

  • Getting bogged down in day-to-day operational minutiae—your focus is on strategic automation and AI innovation
  • Operating in a single-product silo—you'll be orchestrating success across a diverse, ever-growing product ecosystem
  • Maintaining outdated operational paradigms—you're here to break boundaries and redefine what's possible

Key responsibilities

  • Drive the vision and execution of a next-generation SaaS Ops function, leveraging AI to ensure unparalleled reliability, cost-effectiveness, and operational excellence across our expanding portfolio of SaaS acquisitions

Candidate requirements

  • Proven track record with 5+ years of enterprise-level SaaS Operations leadership
  • Demonstrated success in spearheading SaaS Ops and major cloud transitions within an SME serving enterprise clients
  • Hands-on expertise in implementing AI and automation solutions in operational environments
  • Deep technical proficiency in AWS ecosystem and DevOps practices, including containerization with Docker and orchestration with Kubernetes

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