Campus Operations Manager
$100,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

LOCATION NOTE: This is a full-time, in-person role located at our NYC campus.

Orchestrate Excellence at Education's Leading Edge

At Alpha, we're not reforming education—we're reinventing it entirely. Our students master high school academics by 8th grade, achieve 5s on APs, and score 1350+ on SATs. Behind this exceptional achievement stands an operational maestro who ensures our revolutionary learning environment functions flawlessly.

As Campus Operations Manager, you'll command the infrastructure that powers our 2-Hour Learning model, allowing students to progress at twice the traditional pace. You'll create the operational foundation that enables our guides to focus exclusively on developing extraordinary minds. This isn't about maintaining the status quo—it's about establishing the operational excellence that fuels an educational revolution where academic rigor meets real-world leadership development.

What you will be doing

  • Orchestrate seamless daily operations across our NYC campus, creating an environment where accelerated learning thrives
  • Manage campus technology infrastructure, providing first-line troubleshooting and coordinating advanced technical support
  • Cultivate meaningful community relationships through strategic communication with students, parents, and staff
  • Implement and enforce comprehensive safety protocols that protect our high-potential learners
  • Drive success for signature campus activities, including events, staff integration, and facility optimization

What you will NOT be doing

  • Developing curriculum or providing academic instruction—our specialized guides handle the educational journey while you perfect the operational environment
  • Performing work in isolation with limited impact—your operational excellence directly enables student achievement and family satisfaction
  • Managing bureaucratic paperwork that doesn't advance our mission of accelerated, limitless learning
  • Maintaining outdated educational models—you'll support innovation, not tradition

Key responsibilities

Drive operational excellence that powers an educational revolution—create and maintain a campus environment where systems run flawlessly, exceptional students accelerate beyond traditional limits, and families experience the transformative difference of an Alpha education.

Candidate requirements

  • Minimum 2 years managing complex operational systems in education, events, hospitality, or comparable environments
  • Demonstrated excellence in crisis management, initiative-taking, and independent prioritization of competing demands
  • Proficiency with technology troubleshooting and Google Workspace administration
  • Exceptional communication skills that build and maintain community trust
  • Authorization to work in the United States without visa sponsorship and commitment to on-site presence at our NYC campus

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