Administrative Assistant $40,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Are you ready to be the heartbeat of an innovative online education revolution? At Unbound Academy, we're reimagining how families experience education, and we need a dynamic Administrative Assistant who can transform every parent interaction into a moment of clarity and confidence.
Picture yourself orchestrating seamless digital operations while being the warm, knowledgeable voice that guides families through their educational journey. In this fully remote role, you'll leverage cutting-edge technology to streamline processes and create meaningful connections that turn curious parents into committed members of our learning community.
If you're someone who finds joy in both precise data management and nurturing human connections, who thrives in a digital-first environment, and who believes in the power of personalized education – we want to meet you.
What you will be doing
Your role will be a dynamic blend of relationship building and operational excellence:
- Be our families' first point of contact, crafting thoughtful responses across multiple channels that reflect our commitment to personalized education
- Transform prospective families into engaged community members through proactive outreach and event coordination
- Master our digital ecosystem (HubSpot, SIS, etc.) to maintain pristine family and student records
- Pioneer new ways to streamline communication through smart automation and template development
- Collaborate with our teaching team to create comprehensive attendance and compliance reports using innovative digital solutions
What you will NOT be doing
This isn't your traditional administrative role. You won't be:
- Buried in outdated paperwork – we embrace automation and digital efficiency
- Tied to a physical desk or conventional 9-to-5 schedule
- Caught in bureaucratic red tape that delays parent support
- Limited to basic administrative tasks without room for innovation and growth
Key responsibilities
Your mission is twofold: drive enrollment growth through exceptional parent engagement while maintaining impeccable operational standards through precise student information management. Success means every parent feels heard, every record is accurate, and our school community thrives.
Candidate requirements
The ideal candidate will bring:
- A proven track record of 2+ years in an educational setting, understanding the unique dynamics of school operations
- Hands-on experience with Student Information Systems (SIS), demonstrating technical adaptability
- A minimum of 1 year excelling in phone-based communication, whether in support or outreach roles
- The ability to communicate with clarity, warmth, and professionalism in both written and verbal forms
- Authorization to work in the US without requiring sponsorship
- Current residence in Arizona to accommodate occasional in-person needs
You will be working for
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