Admissions Specialist
$100,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

NOTE: This position requires physical presence in NYC and is onsite.

Alpha School is reimagining the possibilities of education. By combining AI-powered learning, mastery-oriented advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.

In this capacity, you will guide every family's experience from initial outreach through enrollment, ensuring that each touchpoint embodies Alpha's precision, approachability, and academic excellence. You will manage day-to-day correspondence, orchestrate impactful admissions events, and sustain precise applicant data that supports sound decision-making.

If you excel in dynamic, purpose-driven settings—where responsiveness, structured execution, and accuracy shape family experience and enrollment success—this hybrid role provides remote flexibility alongside consistent in-person involvement at admissions activities.

What you will be doing

Manage and oversee the admissions inbox, delivering prompt, considerate, and professional responses to prospective families (both virtually and face-to-face)

Handle and monitor digital admissions documentation with meticulous attention to accuracy

Attend all admissions activities, including information sessions, shadow days, and community gatherings, whether on campus or virtual

Collaborate directly with Lead Guides to arrange student shadow day visits

Ensure admissions platforms, records, and follow-up workflows remain current and precise

What you will NOT be doing

  • Shape admissions policy or render final enrollment decisions
  • Function in a strictly operational role with no direct family engagement
  • Navigate a slow-moving, heavily bureaucratic structure
  • Prioritize relationship cultivation without disciplined execution and accountability

Key responsibilities

This position ensures that a fluid, high-conversion admissions journey fuels robust enrollment and family satisfaction throughout Alpha's campuses.

Candidate requirements

  • 2+ years of customer-facing experience
  • Proven administrative and organizational capabilities; you are dependable and detail-focused
  • High attention to detail and demonstrated experience managing accurate applicant records or CRM data
  • Comfortable managing remote responsibilities alongside in-person campus duties
  • Capable of adapting swiftly and excelling in a dynamic, mission-driven context
  • Authorized to work in the US and available to work in-person in NYC; NY or willing to relocate

Nice to have

  • Experience in education, enrollment management, or school operations
  • Background facilitating admissions events or high-touch onboarding workflows
  • Ease operating in rapidly evolving, technology-enabled settings

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