Description
NOTE: This is a hybrid position requiring in-person presence in Austin, San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while attaining remarkable academic results.
In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, care, and academic rigor. You will manage day-to-day correspondence, organize impactful admissions experiences, and keep applicant data accurate to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, structure, and accuracy have a direct effect on family experience and enrollment success—this hybrid role provides both remote flexibility and consistent in-person participation at admissions activities.
What you will be doing
Manage and own the admissions inbox, delivering prompt, considerate, and professional correspondence with prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, in person and online
Work closely with Lead Guides to arrange student shadow day scheduling
Maintain admissions platforms, records, and follow-up activities with current and precise information
What you will NOT be doing
- Shape admissions policy or render final admissions judgments
- Function in an entirely administrative capacity with no direct family contact
- Work within a slow-moving, heavily bureaucratic structure
- Prioritize relationship development without disciplined execution and follow-through
Key responsibilities
This position ensures that a smooth, high-conversion admissions process fuels robust enrollment and family satisfaction across Alpha's campus locations.
Candidate requirements
- Experience in education, teaching, admissions, enrollment management, or a comparable area
- 2+ years in a customer-facing capacity within admissions, enrollment, events, or similar functions
- Solid administrative and organizational capabilities; you demonstrate high reliability and precision
- Strong attention to detail and proven experience managing accurate applicant records or CRM systems
- Comfortable managing remote responsibilities alongside in-person campus duties
- Able to adjust rapidly and succeed in a fast-moving, mission-focused environment
- Authorized to work in the US and available to work on-site in Austin; TX, San Francisco; CA, Santa Barbara; CA or NYC; NY
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Accept job offer.
Pass
proctored test.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.