Student Enrollment Specialist $40,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
This role is designed for someone who can establish credibility and rapport with parents within the opening moments of a phone call. You will thrive here if you are motivated by outbound contact, disciplined in your follow-up routines, and comfortable presenting an innovative learning model without depending on prepared scripts. If you tend to avoid direct phone engagement or prefer environments without measurable performance indicators, this position will not align with your strengths.
Unbound Academy operates as a virtual, tuition-free public charter school that offers students an alternative educational structure. Core academics are completed in a concentrated daily block using AI-enhanced instruction, while the remainder of the schedule is dedicated to hands-on skill development through projects and enrichment activities. You will serve as the primary connection point for families who are considering this educational path.
Your weekly responsibilities will include responding promptly to incoming inquiries, shepherding families through each stage of the admissions journey, and facilitating their transition from curiosity to confirmed enrollment. You will also attend and present at local community events to cultivate new interest and expand awareness of Unbound Academy in your region. During periods of lower enrollment activity, you will support general school operations while remaining prepared for the next admissions cycle.
If you are seeking a position where your ability to communicate, execute consistently, and take ownership has a direct effect on student enrollment outcomes, we encourage you to apply.
What you will be doing
- Reaching out to new inbound inquiries within 24 hours and launching admissions discussions via phone
- Describing Unbound Academy's virtual learning structure and enrollment procedures using straightforward, accessible language
- Maintaining disciplined follow-up routines to advance families from initial contact through application submission to final enrollment
- Recording all engagement activity in a CRM system with detailed notes, defined next actions, and updated pipeline status
- Planning and facilitating local recruitment events across Texas or Arizona to introduce the school and generate fresh leads
What you will NOT be doing
- Allowing new leads to remain uncontacted while prioritizing administrative tasks
- Reading from inflexible scripts or functioning as part of a transactional, high-volume call operation
- Participating in events without actively engaging prospects or capturing actionable leads
- Devoting most of your working hours to internal processes during periods of high enrollment demand
Key responsibilities
Transform prospective family interest into qualified, well-informed applicants who successfully enroll in Unbound Academy.
Candidate requirements
- Located in Arizona with availability for a hybrid work arrangement
- 1–2 years of experience in customer service or a similar customer-facing capacity
- Background working directly with children or families (such as schools, camps, childcare, tutoring, or comparable settings)
- Confident conducting regular phone outreach and supporting families through multi-phase procedures
- Excellent verbal communication abilities with a talent for quickly establishing trust
- Working knowledge of CRM platforms or digital tools for managing and tracking leads
Nice to have
- Prior experience in admissions, enrollment coordination, inside sales, or lead qualification functions
- Background organizing or delivering presentations at community engagement events or outreach initiatives
- Academic training or professional experience in communications, education, or a related discipline
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Pass proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.