School Admissions Officer $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
NOTE: This position requires in-person presence in New York City.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-oriented advancement, and outstanding guides, Alpha enables students to explore meaningful interests while reaching remarkable academic results.
In this capacity, you will guide each family's experience from initial inquiry through enrollment, making certain that every touchpoint embodies Alpha's precision, care, and excellence. Your responsibilities include managing day-to-day correspondence, organizing impactful admissions events, and ensuring applicant data remains accurate to support sound enrollment decisions.
If you excel in a dynamic, purpose-driven setting—where attention to detail, responsiveness, and structure have direct influence on family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and own the admissions email communications, delivering prompt, considerate, and polished responses to families exploring enrollment (both digitally and face-to-face)
Handle and monitor digital admissions documentation with meticulous accuracy
Attend and support all admissions events, such as information sessions, student shadow visits, and community gatherings, whether hosted on-site or virtually
Collaborate directly with Lead Guides to arrange shadow day visits for prospective students
Maintain current, precise records and follow-up workflows across all admissions platforms
What you will NOT be doing
- Develop overarching admissions policies or render final enrollment decisions
- Serve in a role that isolates you from direct family engagement
- Function within a sluggish, overly procedural institution
- Concentrate exclusively on interpersonal rapport without rigorous execution and accountability
Key responsibilities
This position ensures that a frictionless, high-conversion admissions process produces robust enrollment outcomes and elevated family satisfaction throughout Alpha's campus network.
Candidate requirements
- 2+ years of customer-facing experience
- Proven administrative and organizational capabilities; you demonstrate exceptional reliability and precision
- High attention to detail and demonstrated experience managing accurate applicant files or CRM systems
- Comfortable navigating both remote workflows and in-person campus duties
- Able to respond swiftly and succeed in a fast-moving, mission-focused environment
- Authorized to work in the US and available for in-person work in NYC; currently in NY or prepared to relocate
Nice to have
- Experience in education, enrollment operations, or school administration
- Prior involvement in admissions events or personalized onboarding workflows
- Familiarity with rapidly evolving, technology-driven work settings
You will be working for
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