Admissions Representative $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
NOTE: This is an onsite role that requires physical presence in NYC.
Alpha School is transforming the landscape of education. Combining AI-powered learning, progression grounded in mastery, and outstanding guides, Alpha enables students to explore their passions deeply while delivering remarkable academic results.
In this position, you will guide each family's experience from initial inquiry through enrollment, making sure every touchpoint embodies Alpha's precision, care, and excellence. You will manage day-to-day correspondence, organize impactful admissions events, and keep applicant data accurate to support sound decision-making.
If you excel in a dynamic, purpose-led setting—where speed, structure, and accuracy have a direct effect on family experience and enrollment outcomes—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and respond to the admissions inbox, delivering prompt, considerate, and professional correspondence with families exploring Alpha (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous care for accuracy
Attend all admissions events—including information sessions, shadow visits, and community gatherings—whether held on campus or online
- Set admissions policy or render final enrollment decisions
- Function exclusively in an administrative capacity with no direct family contact
- Work within a rigid, slow-moving institutional structure
- Prioritize engagement over execution and consistent follow-through
Key responsibilities
This role ensures that a smooth, high-conversion admissions process strengthens enrollment and family confidence across all Alpha campuses.
Candidate requirements
- 2+ years of customer-facing experience
- Proven administrative and organizational capabilities; you are dependable and precise
- Keen eye for detail and demonstrated ability to maintain accurate applicant files or CRM systems
- Comfortable managing a mix of remote duties and in-person campus obligations
- Able to adjust rapidly and succeed in a fast-paced, mission-focused setting
- Authorized to work in the US and available to work in-person in NYC; based in NY or willing to relocate
Nice to have
- Experience in education, enrollment management, or school operations
- Prior involvement in admissions events or high-engagement onboarding workflows
- Familiarity with rapidly evolving, technology-driven work environments
You will be working for
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