Admissions Counselor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
NOTE: This is an onsite role that requires physical presence in NYC.
Alpha School is transforming the landscape of modern education. Combining AI-powered learning, progression rooted in mastery, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
In this position, you'll guide every family's experience from initial outreach through final enrollment, making certain each touchpoint embodies Alpha's precision, authenticity, and high standards. You'll manage day-to-day correspondence, organize impactful admissions experiences, and keep applicant data reliable and current to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, structure, and accuracy have a direct effect on family experience and enrollment success—this hybrid opportunity provides both remote flexibility and consistent in-person participation at admissions activities.
What you will be doing
Manage and respond to the admissions inbox, delivering prompt, considerate, and polished communication with prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on campus or online
Collaborate closely with Lead Guides to arrange student shadow day schedules
Maintain admissions platforms, records, and follow-up workflows with precision and timeliness
What you will NOT be doing
- Create admissions strategy or render final admissions decisions
- Function in a solely administrative capacity with no direct family engagement
- Work within a slow-moving, heavily bureaucratic structure
- Prioritize relationship cultivation without rigorous execution and follow-through
Key responsibilities
This role exists to deliver a frictionless, high-conversion admissions process that fuels robust enrollment and family satisfaction across Alpha's campuses.
Candidate requirements
- 2+ years of customer-facing experience
- Strong administrative and organizational skills; you are highly reliable and detail-oriented
- High attention to detail and experience maintaining accurate applicant records or CRM data
- Comfortable balancing remote work with in-person campus responsibilities
- Able to adapt quickly and thrive in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in NYC; NY or willing to relocate
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
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