Senior Admissions Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
- Remote · W2 (U.S.) or Contractor (Canada) · $100K annually
- Scheduling Note: Evening and weekend availability is required for this position, with shifts extending to 9:00 p.m. Pacific Time. You must be prepared to work a flexible schedule spanning weekdays, evenings, Saturdays, and Sundays to meet operational demands.
This role is not about selling an institution. It's about building trust with families navigating one of the most consequential choices they will ever make.
Alpha students complete core academics in two hours daily through AI-powered learning platforms, then dedicate the remainder of their time to developing practical competencies such as entrepreneurship, public speaking, and resilience. We are targeting 25 new campus launches by the close of 2025, and each begins with a single interaction: the admissions process. Your role is central to that process.
This is a premium, concierge-style engagement designed for high-net-worth and ultra-high-net-worth families — not a volume-based workflow driven by forms and scripts. You will oversee the complete admissions experience for each family from initial contact through transition, providing personalized service throughout. Your responsibilities include inquiry qualification, decision-making guidance, and leveraging AI systems to eliminate administrative overhead so you can prioritize relationships, outcomes, and credibility.
You will transform hesitant parents into passionate supporters and become the individual families thank when their children succeed. If you are seeking a position where elevated service intersects with rapid execution, and where AI functions as a foundational tool rather than industry jargon, submit your application now.
What you will be doing
- Overseeing the complete admissions process for designated families with professionalism, empathy, and precision.
- Evaluating inbound inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analytics, and AI-generated insights.
- Serving as the sole point of contact for parent correspondence, appointment coordination, and ongoing engagement — ensuring a concierge-level experience at every stage.
- Utilizing AI-powered tools and CRM platforms (such as HubSpot) to streamline task management, automate communication sequences, and minimize manual processes.
What you will NOT be doing
- Operating from templates or inflexible procedures — this position demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic delays — you will not be constrained by interdepartmental clearances or dependent on others for forward momentum.
- Coordinating campus visits, public events, or admissions gatherings — your influence derives from direct dialogue, not logistical planning.
Key responsibilities
Execute a premium, conversion-focused admissions experience that secures family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years of experience in a client-engagement role with documented conversion metrics (e.g., admissions consulting, high-end sales, philanthropic development, executive talent acquisition).
- Demonstrated ability to manage high-stakes or emotionally complex interactions with professionalism and sensitivity.
- Proficiency with CRM systems (preferably HubSpot) and experience guiding multi-phase processes from prospect to enrollment.
- Confirmed aptitude with AI technologies, automation frameworks, and task prioritization methods.
- Established capability to execute flawlessly on operational details — including record maintenance, timely follow-through, CRM accuracy, and intuitive judgment about internal versus external information.
- Location in the U.S. or Canada with work authorization that does not require visa support.
- Availability to accommodate evening and weekend hours based on family accessibility.
Nice to have
- Professional experience in luxury goods, private wealth services, investment advisory, or major gift fundraising — sectors where confidentiality and refinement are essential.
- Established connections or presence within affluent family networks.
- Knowledge of Alpha's educational approach or prior involvement in K-12 independent schools or education technology.
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