Director of Enrollment $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You are Alpha's first point of contact. For the majority of families, your role determines whether they can envision their child succeeding here. For external audiences, you demonstrate what the future of education represents.
Our flagship K-8 campus in Austin requires someone capable of establishing the benchmark for an entire network. This campus welcomes prospective families, education leaders, media representatives, investors, international delegations, and corporate partners seeking direct exposure to Alpha. Every engagement must leave visitors certain they've witnessed something exceptional.
Alpha has reimagined the traditional school model. Students complete academic mastery in just two hours daily through adaptive technology, dedicating remaining time to real-world skill development via workshops, projects, and experiential learning. As expansion continues, our flagship campus functions as the reference point for all new locations. The experience you design here will extend beyond Austin enrollment—it will define how Alpha is understood globally. This position requires exceptional hospitality, operational rigor, and executive-level presence. You will shepherd families through a critical decision regarding their child's education while representing Alpha to distinguished international visitors. You understand how to ensure every guest feels valued, every tour feels customized, and every dialogue reinforces Alpha's uniqueness.
If you find energy in cultivating meaningful connections, excel when representing institutions held to exceptional standards, and seek work that shapes education's future, we want to speak with you.
What you will be doing
• Lead exceptional admissions experiences through personalized campus tours, information sessions, and enrollment discussions that enable families to choose Alpha with confidence.
• Act as ambassador for Alpha's flagship campus by hosting media representatives, international delegations, corporate partners, investors, education leaders, and other high-profile visitors.
• Develop trusted relationships with prospective families by understanding their objectives and illustrating how Alpha's model enables students to achieve their full potential.
• Continuously enhance the flagship admissions experience by recognizing improvement opportunities at every touchpoint and creating best practices scalable across the network.
• Collaborate closely with campus leadership, marketing, and admissions teams to ensure every visitor interaction exemplifies Alpha's dedication to excellence.
What you will NOT be doing
• Processing applications at a desk with limited human interaction. This role demands high visibility and relationship focus.
• Adhering to inflexible tour scripts or transactional enrollment methods. Each family and visitor requires a thoughtful, customized experience.
• Dedicating your time to administrative paperwork rather than engaging prospective families and distinguished guests.
• Representing a single campus. Your contributions will shape the admissions benchmark for Alpha's growing network.
Key responsibilities
Develop exceptional admissions and visitor experiences that position Alpha's flagship campus as the benchmark for educational excellence, driving enrollment growth while demonstrating the future of learning to families and influential visitors worldwide.
Candidate requirements
• 5+ years delivering premium, personalized service in settings where service quality directly influences brand reputation (education, luxury hospitality, premium membership, high-value services, or owner-operated businesses).
• Demonstrated ownership of a complete admissions, enrollment, or consultative client journey, encompassing application, needs assessment, solution presentation, commitment, and onboarding.
• Demonstrated ownership of enrollment growth or a comparable high-value customer-acquisition objective, including proactive lead generation, local market or community partnership development, and measurable conversion or growth results.
• Experience managing multiple concurrent prospective clients or families across different pipeline stages using a CRM, database, or other documented tracking system.
• Ability to supply concrete examples of consultative decision-making, including instances where you recommended against your product or service due to misalignment.
• Experience conducting in-person tours, presentations, consultations, or hosted experiences for prospective families, senior executives, VIP clients, or other high-profile visitors.
• Experience creating professional written communications for executives, high-net-worth clients, or other senior stakeholders.
• Willingness to live in or relocate within 60 days to Austin, TX.
• Authorized to work in the United States without visa sponsorship.
Nice to have
• Experience leading admissions, enrollment, guest experience, or customer success functions in a high-growth organization.
• Experience hosting executive-level visitors, media representatives, VIP clients, or public-facing events.
• Experience enhancing customer or visitor journeys through data, feedback, and continuous improvement methodologies.
• Familiarity with CRM systems and admissions or customer relationship platforms.
You will be working for
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