Regulatory Operations Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Ever navigated a maze of red tape and emerged victorious? Your knack for connecting with people—from front desk staff to decision-makers—combined with your sharp mind and practical approach could be exactly what we need. Even without formal compliance experience, your ability to build trust and get things done speaks volumes.
At 2 Hour Learning, we're revolutionizing education. Our innovative approach helps students accomplish in two hours what traditional schools take six to achieve. Through AI-powered personalized learning, we eliminate tedious busywork and reignite students' love for learning. The bonus? They get their afternoons back to develop crucial life skills and pursue their passions.
But here's the challenge—our vision only materializes when our campuses open legally and on schedule. That's where your talents become invaluable.
As our Regulatory Operations Specialist, you'll be the driving force that transforms paperwork into possibilities. You'll research requirements, submit documentation, and cultivate essential relationships with everyone from local clerks to state inspectors. Your efforts will directly result in new learning spaces where students can thrive.
Working alongside our operational leadership team, you'll receive guidance from seasoned colleagues who've mastered this process. If you're a quick study who values precision and tangible results, we'll equip you with everything else you need. You'll harness AI tools daily—not to cut corners, but to enhance efficiency, improve communication, and maintain a strategic advantage.
Ready to take ownership, create momentum, and help us launch schools at unprecedented speed? We're eager to connect with you.
What you will be doing
- Transform complex regulatory landscapes into actionable roadmaps by leveraging AI tools and authoritative sources
- Establish credibility with government agencies through strategic communication—whether by phone, email, or in-person visits—to overcome obstacles and secure approvals
- Craft and submit impeccable documentation for licenses, exemptions, and supporting materials, monitoring each submission until final approval
- Maintain meticulous records and up-to-date dashboards to provide leadership with real-time insights
- Embrace accelerated professional growth during your first 90 days through personalized mentorship, structured feedback, and meaningful achievements
What you will NOT be doing
- Making regulatory assumptions—you'll receive thorough training to verify information and appropriately highlight uncertainties
- Passively awaiting direction—this position demands proactive problem-solving from the start
- Creating verbose, meaningless content—our AI tools enhance clarity and precision, not word count
- Engaging in theoretical policy discussions—your focus will be solving concrete challenges in specific jurisdictions
- Constantly living out of a suitcase—expect 2-3 weeks of monthly travel with all expenses covered
Key responsibilities
Candidate requirements
- U.S.-based with authorization to work without requiring visa sponsorship
- Comfortable with 50-75% travel throughout various U.S. locations
- Demonstrated proficiency with AI platforms (ChatGPT, Perplexity, Claude, etc.) for enhanced research, writing, and problem-solving
- Exceptional communication skills—warm and articulate verbally, clear and effective in writing
- Unwavering commitment to deadlines and deliverables as personal obligations
- Meticulous attention to detail, ensuring error-free submissions and complete documentation
- Exceptional adaptability when navigating unfamiliar systems or ambiguous situations
- Skilled at managing multiple priorities and conversations simultaneously
- Consistent access to necessary technology and internet connectivity
Nice to have
- Professional background in customer service, compliance-adjacent roles, or operations management
- Educational foundation in public policy, communications, business administration, or legal studies
- Proven track record of resolving complex logistical challenges in professional or volunteer capacities
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Accept Job Offer.
Pass 
proctored test.
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