Head of Talent Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

Talent acquisition systems are failing across most organizations. This is widely acknowledged. Actual solutions remain rare.

This role exists for someone who can deliver them.

Although located within People and Talent Operations, this is fundamentally a systems design and operational execution role where hiring serves as the problem domain. You are not required to be a hiring subject-matter expert. You are required to excel at constructing systems that produce measurable, consistent results — systems that scale effectively, repeat reliably, and hold up under real operational stress.

The challenge is straightforward to articulate but difficult to solve: architect and run a system that reliably brings qualified candidates into the organization, meeting timeline commitments, quality standards, and ensuring placement into roles where performance and retention follow. The system must handle not only clean, standard requests but also ambiguous, high-stakes, and exceptional scenarios. Success in this role demands sustained ownership, sound judgment, and the discipline to resolve problems in ways that reinforce system integrity rather than introduce new layers of complexity.

Strong stakeholder management is essential. You will engage with senior leaders who bring firmly held perspectives, conflicting priorities, and incomplete information. Formal authority will not be part of your toolkit. Your effectiveness will depend on establishing credibility, identifying alignment, and articulating trade-offs clearly — maintaining standards while ensuring stakeholders feel understood and supported.

This environment operates AI-first. Daily hands-on use of AI is expected: drafting content, validating concepts, interpreting data, examining edge cases, and identifying trends. You will not delegate ideas to engineering teams and wait for output. You will prototype, test, document failures, refine approaches, and iterate independently — then collaborate with others when scaling or hardening becomes necessary.

We also believe in transparency, because wasting your time serves no one.

This role is not suitable for everyone.

If the following describe you, this is likely not the right match:

• You prefer identifying problems rather than owning full solutions
• You rely on authority structures, organizational hierarchy, or explicit DRIs to accomplish work
• You delegate all technical execution to engineers rather than engaging directly
• You interpret feedback or challenge as personal criticism instead of valuable input
• You optimize isolated components without considering broader system impact
• You are drawn to the concept of system repair more than the execution of it

This is a global, fully remote position offering substantial autonomy paired with substantial accountability. You must maintain availability for a minimum of four hours during U.S. business hours on weekdays. Beyond that, your working schedule is self-managed.

Finally, in the interest of candor: our candidate evaluation process demands substantial effort. Most applicants invest significant time, which reflects the nature of the role itself.

If this entire description increased your interest rather than diminished it, we would genuinely welcome your application.