You'll learn how to dig deep into the root cause of customer problems and build permanent solutions. Get ready to push your limits!
Software Engineer II - C++ $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)
Not accepting applications on crossover.com at this time.
Description
Are you an experienced C# developer? Do you enjoy solving the toughest tickets and building permanent solutions to customer problems? If so, you may have what it takes to join our top-notch team.
At IgniteTech, we are reinventing the B2B software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and great customer experiences are essential as we continue to grow our library of innovative solutions.
In this role, you will deliver advanced troubleshooting for B2B software in a fast-paced agile environment, providing mission-critical improvements for enterprise applications. If you are passionate about the rapidly advancing cloud technology and SaaS spaces, we would love to hear from you.
What you will be doing
- Troubleshooting customer issues to identify the root cause and provide permanent solutions that address it
- Developing technical expertise across various products from our portfolio through modular training materials
What you will NOT be doing
- Working with one single product or technology all the time (boring!)
- Copy-pasting routine knowledge base answers
Key responsibilities
Facilitating a great customer experience by delivering permanent, fully-tested, root cause level solutions
Candidate requirements
- At least 3 years of professional C# coding experience
- Available to work 60% of the week in the 9am to 5pm EST (Eastern Standard Time) window
Nice to have
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
About the role
What you will learn
Reviews
Meet some people who've landed similar jobs
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
