Collections Manager

$100,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($50 USD/hour)

Cash gets forecast, then goes missing in action. Across B2B, 20–30% of invoices slip past the due date every quarter, with “processing delays,” portal snags, and vague disputes piling into aging buckets. Finance teams scramble to explain variance while cash sits in limbo. The industry response is typically more oversight and more emails—yet DSO still drifts, and quarter-end becomes a ritual of excuses.

Trilogy is taking a different path: treat collections like a precision sport. Every day starts with a quantified action plan aligned to the forecast. We deploy AI to rank accounts by cash impact and feasibility, then attack root causes until the money lands in our bank account. Disputes aren’t “tracked,” they’re resolved with evidence, acceptance, and a documented payment date. The goal is simple: you turn predicted cash into banked cash on the exact day we said it would arrive, and the entire company runs faster because of it.

In this role, you will craft and deliver a daily collection plan with zero misses, close payment delays before they age into problems, dismantle disputes with documentation that stands up to audit, and clean the aging bucket until only true exceptions remain. If your instincts are to escalate precisely, diagnose the real blocker, get a customer’s written acceptance, and lock a commitment date, you’ll feel at home here. If you’d rather observe from a dashboard and wait for month-end, you won’t.

You’ll sit at the center of the cash engine alongside forecasting and revenue ops: they model and signal risk; you resolve it and book the win. Your tools include AI-driven prioritization, crisp customer comms, and an intolerance for stale aged items. If you’re ready to turn quarter-end from a cliff into a runway, step in and apply!