Strategic Services Analyst
$60,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

If you get a rush from turning messy signals into sharp insights, love the idea of working with AI every day, and don’t mind skipping the spotlight to keep the engine running, then this might be your ideal role!

We’re building the execution layer for AI-first marketing operations. We help global brands run high-volume, insight-driven campaigns that move fast, stay relevant, and speak directly to the culture. That means scaling output without scaling headcount, and replacing hours of spreadsheet hell with precision, automation, and smart decision flows.

This isn’t a role for big-picture strategists or brainstorm junkies. You won’t be asked to pitch wild ideas or write poetic brand manifestos. You will be asked to use AI tools to scan communities for signals, deploy error-free content across channels, compile trend collections that actually matter, and produce performance snapshots that make sense at a glance. Structured input. Structured output. The clarity and speed of your execution is what sets the team up to win.

You’ll be part of a lean, remote-first crew that runs on trust, speed, and systems thinking. If you want to work in marketing but skip the fluff, if you’re excited to build a portfolio that reflects how digital work is actually changing, and if you’ve got the focus to deliver clean, AI-powered work week after week, then apply now!

What you will be doing

  • Community Monitoring Logs - Ongoing collection and structured reporting of online discussions, community sentiment, and flagged interactions, using preconfigured AI tools.
  • Performance Snapshot Reports - Generation of short-cycle, automated marketing performance summaries using AI dashboards and templates.
  • Trend Signal Collections - Capturing and compiling AI-surfaced cultural or industry trends to feed back into senior strategy reviews.

What you will NOT be doing

  • Writing marketing content or posting on social media
  • Designing or deploying marketing campaigns

Key responsibilities

  • Gathering the inputs to produce high-volume, insight-driven marketing campaigns executed with precision and speed

Candidate requirements

  • At least 1 year of experience in marketing operations, digital content coordination, or social media support
  • GenAI proficiency and a strong willingness to learn new platforms quickly
  • Proficiency with marketing tools such as scheduling platforms (e.g., Hootsuite, Buffer) or marketing analytics dashboards (e.g., Meta Insights, HubSpot)

Meet a successful candidate

Watch Interview
Andrew Allen
Andrew  |  VP of Content Marketing
New Zealand  

Andrew had thought he had already lived his life's dream working on Broadway. His life is even better now he found a role with Crossover.

Meet Andrew

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job & AI Skills.
STEP 3

Prove Real-World Job & AI Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Frequently asked questions

About Crossover

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Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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