Senior Principal Architect $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Elite SaaS architects are rare. Those who can transform complex, multi-product operations into AI-powered engines of efficiency are even rarer. While most companies struggle with cloud sprawl, manual processes, and reactive firefighting, Trilogy is redefining SaaS operations at unprecedented scale—acquiring and integrating one SaaS company every month with precision and excellence.
Trilogy's portfolio spans dozens of SaaS businesses, each with unique architectures and operational demands. We're not interested in maintaining the status quo. We're building the industry's most advanced, AI-driven SaaS operations function—one that turns traditional cost centers into competitive advantages through intelligent automation, predictive maintenance, and optimized cloud economics.
This role demands a technical virtuoso who has personally built and led SaaS operations at scale—not just participated on a team. You are an architect first and a leader second, with strong convictions about operational excellence and the technical prowess to implement them. You'll define how dozens of acquired SaaS products operate with maximum reliability, security, and efficiency while leveraging cutting-edge AI to automate what others do manually.
Working alongside executive leadership and elite engineering talent, you'll shape the future of SaaS operations across our entire portfolio. If you're ready to solve complex operational challenges at scale and pioneer AI-driven transformation in SaaS Ops, this position offers the canvas and resources to make your vision reality.
What you will be doing
- Architect and implement industry-leading SaaS operations strategies based on your proven expertise and decisive vision for operational excellence
- Make high-impact decisions on operational standards, AI tooling selection, and process design to ensure uncompromising reliability, security, and cost optimization
- Design and continuously refine a scalable framework for seamlessly onboarding newly acquired SaaS products into our centralized operations ecosystem
- Drive maximum value from AI-powered tools to create unprecedented levels of automation, cost efficiency, and operational performance
What you will NOT be doing
- Managing routine operational tasks and manual interventions; your focus is strategic automation and AI-powered transformation
- Overseeing a single product's operations; you'll be architecting solutions that scale across hundreds of diverse SaaS products
- Maintaining conventional operational approaches; you'll pioneer new standards leveraging advanced AI technologies
Key responsibilities
- Deliver a highly efficient, AI-powered SaaS operations function that ensures exceptional reliability, optimized costs, and seamless scalability across Trilogy's rapidly expanding portfolio of acquired SaaS businesses
Candidate requirements
- Minimum 5 years of experience directly managing and owning SaaS operations for enterprise-grade customers
- Proven track record leading SaaS operations and executing major cloud migrations at SMEs serving enterprise clients
- Demonstrated expertise implementing AI and automation technologies to transform SaaS operations
- Advanced proficiency with AWS ecosystem and DevOps practices, including Docker and Kubernetes orchestration
Applying for a role? Here’s what to expect.
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