Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an on-site position based at our Austin, TX campus.
Are you frustrated by waiting for others to resolve issues you could handle immediately? At Nova Academy, you will serve as the go-to operational expert who keeps the campus functioning efficiently, addressing challenges with speed, resourcefulness, and accountability.
Your role spans from resolving technical device issues to orchestrating seamless events and maintaining campus security. This work is essential to our mission. Your contributions will be recognized—you will develop strong connections with students, parents, and staff who depend on your skills and commitment. At Nova Academy, your workday is more than filled—it is purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, you will gradually assume greater responsibilities, ranging from parent outreach to operational management, expanding your capabilities and impact.
- Playbook for Success: Utilize a proven operational framework, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a fast-growing school network.
- Training and Mentorship: As you progress, you will help develop others by delivering training and guidance to new team members at multiple campuses.
If you are ready to leave behind micromanagement, bureaucracy, or limited impact and move into a position where your choices have real weight, we invite you to join us.
What you will be doing
- Taking full ownership of daily campus operations—from fire safety protocols to staff onboarding and maintaining an optimal learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary resource for technology support.
- Preparing professional, well-organized event spaces and ensuring flawless execution.
- Establishing credibility with students, parents, and staff through transparent communication and exceptional support.
- Maintaining campus security by implementing effective protocols, conducting drills, and enforcing safety standards.
What you will NOT be doing
- Teaching courses or designing curriculum—your mandate is operational excellence, not instructional content.
- Following rigid bureaucratic procedures or waiting for others to act—this position demands proactive decision-making.
- Operating independently without collaboration—your success depends on teamwork and active engagement with the community.
- Performing monotonous or routine tasks exclusively—this role provides diversity and substantive challenges.
Key responsibilities
Maintain smooth campus operations while fostering trust and providing outstanding service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (no specific field required)
- Demonstrated capability to troubleshoot issues and handle operational logistics confidently
- Familiarity with IT systems or technical support
- Experience in customer-facing roles
- Ability to communicate clearly and effectively in spoken Spanish and English
- A strong sense of ownership and an eagerness to take initiative
- Legal right to work in the U.S. without visa sponsorship
- Willingness to work on-site in Austin, TX
Nice to have
- 3+ years of operational management experience
- Experience serving as a Google Administrator
- Experience planning and executing events
Applying for a role? Here’s what to expect.
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Pass
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