Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an on-site position based at our Austin, TX campus.
Are you frustrated by having to wait for others to address problems you could resolve immediately? At Nova Academy, you will serve as the go-to expert who ensures smooth campus operations, addressing operational issues with efficiency, ingenuity, and accountability.
Your responsibilities will span from resolving technical device issues to orchestrating seamless events and maintaining campus security. Your contributions will be essential to our mission. Moreover, they will be recognized—you will cultivate meaningful connections with students, parents, and staff who appreciate your skill and commitment. At Nova Academy, your workday extends beyond activity—it is purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, you will gradually assume expanded responsibilities—from parent engagement to operational management—building your expertise and impact.
- Playbook for Success: Implement a proven operational framework, developing proficiency in creating, refining, and executing Standard Operating Procedures (SOPs) within a fast-growing school network.
- Training and Mentorship: As your role evolves, you will support the development of colleagues by delivering training and guidance to new team members across multiple campuses.
If you are prepared to leave behind micromanagement, red tape, or low-impact work and enter a role where your choices have real weight, we invite you to join us.
What you will be doing
- Taking full ownership of day-to-day campus operations—from fire safety protocols to staff onboarding and maintaining an uninterrupted learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary resource for technology-related requests.
- Preparing professional, well-organized event spaces and ensuring flawless execution.
- Establishing trust with students, parents, and staff through transparent communication and superior service.
- Maintaining campus security by implementing effective protocols, conducting drills, and enforcing safety standards.
What you will NOT be doing
- Teaching classes or designing curriculum—your expertise centers on operational performance, not instruction.
- Following inflexible procedures or waiting for others to act—this position demands proactive leadership.
- Operating independently—your success depends on teamwork and active engagement with the campus community.
- Performing routine, repetitive duties—this role provides diversity and substantive challenges.
Key responsibilities
Maintain smooth campus operations while fostering trust and providing exceptional support to students, staff, and parents.
Candidate requirements
- Bachelor's degree (no specific field required)
- Demonstrated capability to troubleshoot issues and handle operational logistics with assurance
- Working knowledge of IT systems or technical support
- Background in customer-facing roles
- Fluency in both spoken Spanish and English
- Strong ownership mindset and willingness to take initiative
- Legal authorization to work in the U.S. without visa sponsorship
- Availability to work on-site in Austin, TX
Nice to have
- 3+ years of operational management experience
- Experience serving as a Google Administrator
- Experience planning and executing events
Applying for a role? Here’s what to expect.
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Interview with the hiring manager.
Accept Job Offer.
Pass 
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