Campus Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
Are you frustrated by delays when you know you could resolve issues immediately? At Nova Academy, you'll serve as the go-to expert ensuring seamless campus functionality, addressing operational challenges with agility, innovation, and full ownership.
Your responsibilities will span from resolving technical device issues to orchestrating seamless events and maintaining campus security—work that is essential to our mission. Your contributions will be recognized and appreciated as you develop meaningful connections with students, parents, and staff who depend on your skill and commitment. At Nova Academy, each day brings purpose, variety, and genuine fulfillment.
Why Nova Academy?
- Learn from Industry Leaders: Partner with seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Advancement Pathways: With guidance from the Campus Director and Lead Campus Coordinator, you'll gradually assume expanded responsibilities—from parent engagement to operational management—building your influence and capabilities.
- Proven Framework: Leverage an established playbook, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a growing network of educational institutions.
- Mentorship and Development: As your experience grows, you'll play a key role in supporting new team members by offering training and guidance at campuses across the network.
If you're prepared to leave behind micromanagement, red tape, or roles with minimal impact and embrace a position where your choices create real change, we invite you to apply.
What you will be doing
- Managing all aspects of daily campus operations—from fire safety protocols to staff onboarding and maintaining an optimal learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device migrations, and acting as the primary technical resource on campus.
- Preparing professional, well-organized event spaces and ensuring flawless execution.
- Cultivating trust among students, parents, and staff through transparent communication and superior service delivery.
- Maintaining campus security by implementing effective safety protocols, conducting drills, and managing security systems.
What you will NOT be doing
- Delivering instruction or designing curriculum—your priority is operational excellence, not educational content.
- Following inflexible procedures or waiting for others to make decisions—this position requires proactive accountability.
- Operating independently—your success depends on teamwork and active community involvement.
- Performing routine, unchanging tasks—this role provides diversity and substantial challenges.
Key responsibilities
Maintain smooth campus operations while fostering trust and providing outstanding service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Demonstrated capability to troubleshoot problems and handle operational logistics confidently
- Knowledge of IT systems or technical support functions
- Background in customer-facing positions
- Fluency in both spoken Spanish and English for effective communication
- Strong ownership mindset and proactive approach to responsibilities
- Authorization to work legally in the U.S. without requiring visa sponsorship
- Availability to work on-site at our Austin, TX location
Nice to have
- 3+ years in operational management roles
- Background serving as a Google Administrator
- Experience coordinating and executing events
Applying for a role? Here’s what to expect.
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