Business Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION ALERT: This role requires your presence on our Austin, TX campus.
Are you someone who thrives on solving problems swiftly and efficiently? At Nova Academy, you'll become the essential expert ensuring our campus operates like a well-oiled machine. Your knack for addressing operational challenges with agility and ingenuity will be invaluable.
From tech troubleshooting to orchestrating seamless events and maintaining campus safety, your contributions will be vital. You'll forge meaningful connections with students, parents, and staff who appreciate your skills and dedication. At Nova Academy, your workday is not just busy—it's fulfilling, ever-changing, and immensely rewarding.
Why Choose Nova Academy?
- Learn from the Best: Work alongside seasoned professionals in our network, gaining knowledge and skills to advance your career.
- Career Growth: Under the guidance of the Campus Director and Lead Campus Coordinator, take on increasing responsibilities, from parent communications to operational leadership, enhancing your expertise and impact.
- Success Blueprint: Implement a well-defined playbook, mastering the creation, revision, and execution of Standard Operating Procedures (SOPs) in our expanding network of schools.
- Mentorship: As you progress, contribute to the development of others by providing training and mentorship to new hires across campuses.
If you're ready to break free from micromanagement, bureaucracy, or mundane roles and step into a position where your decisions truly matter, join us.
What you will be doing
- Taking charge of daily campus operations, covering everything from fire safety to staff onboarding, ensuring a smooth learning environment.
- Confronting tech issues head-on: solving problems, managing device migrations, and serving as the primary resource for tech needs.
- Crafting professional, polished spaces for events and ensuring they proceed flawlessly.
- Building trust with students, parents, and staff through clear communication and exceptional service.
- Upholding campus safety with effective protocols, drills, and security measures.
What you will NOT be doing
- Teaching or developing curriculum—your expertise is in operational excellence, not academics.
- Adhering to rigid processes or waiting for others to act—this role emphasizes proactive ownership.
- Working in isolation—success here is anchored in collaboration and community involvement.
- Engaging in monotonous or repetitive tasks—this role offers variety and meaningful challenges.
Key responsibilities
Manage seamless campus operations while fostering trust and delivering outstanding service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field not specified)
- Proven capability to resolve issues and manage operational logistics confidently
- Knowledge of IT systems or technical support
- Experience in customer-facing roles
- Proficiency in spoken Spanish and English
- Strong sense of ownership and initiative
- Legal authorization to work in the U.S. without visa sponsorship
- Willingness to work on-site in Austin, TX
Nice to have
- 3+ years of experience in operational management
- Experience as a Google Administrator
- Experience in event planning and execution
Applying for a role? Here’s what to expect.
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Interview with the hiring manager.
Accept Job Offer.
Pass 
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