School Operations Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an on-site position based at our Austin, TX campus.
Are you frustrated by delays when you know you could resolve issues immediately? At Nova Academy, you'll serve as the go-to expert who keeps the campus operating seamlessly, addressing operational obstacles with agility, resourcefulness, and full accountability.
Your responsibilities will span from resolving tech device issues to orchestrating smooth-running events and maintaining campus security—work that is essential to our mission. Your contributions will be recognized: you'll develop meaningful connections with students, families, and colleagues who appreciate your skill and commitment. At Nova Academy, your workday transcends routine—it's purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, you'll gradually assume expanded responsibilities—from family engagement to operational leadership—building your expertise and influence.
- Playbook for Success: Leverage a proven operational framework, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) within a fast-growing school network.
- Training and Mentorship: As your experience grows, you'll play a role in developing others by delivering training and guidance to incoming staff across multiple campuses.
If you're prepared to leave behind micromanagement, red tape, and low-impact work and enter a role where your judgment counts, join us.
What you will be doing
- Taking full ownership of daily campus operations—from fire safety protocols to staff integration and maintaining an uninterrupted learning environment.
- Addressing technical challenges directly: diagnosing problems, overseeing device transitions, and acting as the primary resource for technology support.
- Preparing professional, well-organized event spaces and ensuring flawless execution.
- Cultivating trust among students, families, and colleagues through transparent communication and exceptional service delivery.
- Maintaining campus security by implementing robust protocols, conducting drills, and managing safety systems.
What you will NOT be doing
- Teaching classes or designing academic programs—your priority is operational performance, not instructional content.
- Following inflexible procedures or waiting for others to act—this position demands proactive decision-making and ownership.
- Operating independently—your success depends on teamwork and active community involvement.
- Handling monotonous or routine-only work—this role provides diversity and substantive problem-solving.
Key responsibilities
Maintain seamless campus operations while fostering trust and providing outstanding service to students, staff, and families.
Candidate requirements
- Bachelor's degree (field of study is not specified)
- Demonstrated capability to troubleshoot problems and handle operational logistics confidently
- Working knowledge of IT systems or technical support functions
- Background in roles requiring direct interaction with clients or customers
- Fluency in both spoken Spanish and English with clear communication skills
- Strong personal accountability and proactive mindset
- Authorization to work in the U.S. without requiring visa sponsorship
- Availability to work on-site in Austin, TX
Nice to have
- 3+ years of experience in operational management
- Background serving as a Google Administrator
- Prior experience in event planning and execution
Applying for a role? Here’s what to expect.
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