Operations Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION ALERT: This is an on-site position at our vibrant Austin, TX campus.
Are you someone who thrives on solving problems swiftly and efficiently? At Nova Academy, you’ll be the go-to expert ensuring our campus operates seamlessly, tackling operational challenges with ingenuity and accountability.
From resolving technology glitches to orchestrating flawless events and maintaining campus security, your role is crucial. Your efforts will be recognized as you forge connections with students, parents, and staff who appreciate your expertise and commitment. At Nova Academy, your days are not just busy—they’re impactful, dynamic, and truly gratifying.
Why choose Nova Academy?
- Learn from the Best: Engage with seasoned professionals across our network, gaining insights and skills that advance your career.
- Opportunities for Growth: Under the guidance of the Campus Director and Lead Campus Coordinator, expand your responsibilities from parent communication to operational leadership, honing your expertise and influence.
- Blueprint for Success: Adhere to a tried-and-true playbook, mastering the development, revision, and execution of Standard Operating Procedures (SOPs) in our rapidly growing network of schools.
- Training and Mentorship: As you grow, contribute to the development of others by providing training and mentorship to newcomers at various campuses.
If you’re ready to leave behind micromanagement, red tape, or a lack of impact and enter a role where your decisions have significance, we invite you to join us.
What you will be doing
- Taking charge of daily campus operations, from fire safety to staff onboarding, ensuring a smooth educational environment.
- Tackling tech challenges directly: resolving issues, managing device transitions, and serving as the primary tech resource.
- Crafting professional environments for events and ensuring they proceed seamlessly.
- Building trust with students, parents, and staff through clear communication and exceptional service.
- Maintaining campus safety with effective protocols, drills, and security measures.
What you will NOT be doing
- Instructing or developing curricula—your focus is on operational mastery, not teaching.
- Following rigid procedures or waiting for others to act—this position is about proactive leadership.
- Working in isolation—success here is built on collaboration and community involvement.
- Getting bogged down in monotonous or repetitive tasks—this role offers diversity and meaningful challenges.
Key responsibilities
Ensure efficient campus operations while fostering trust and providing exceptional service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field not specified)
- Proven ability to resolve issues and manage operational logistics confidently
- Familiarity with IT systems or technical support
- Experience in customer-facing roles
- Proficiency in spoken Spanish and English
- Strong sense of ownership and initiative
- Legal right to work in the U.S. without visa sponsorship
- On-site work commitment in Austin, TX
Nice to have
- 3+ years in operational management
- Experience as a Google Administrator
- Event planning and execution experience
Applying for a role? Here’s what to expect.
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