Facilities Support Specialist $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
AUSTIN, TX CAMPUS OPPORTUNITY - ON-SITE POSITION
Are you tired of red tape slowing down solutions you know you can deliver? Join Nova Academy as our go-to problem solver who keeps our educational environment thriving through swift action, innovative thinking, and genuine care.
Your expertise will span from resolving technical hiccups to orchestrating seamless campus events while maintaining the highest safety standards. This isn't just another support role—you'll forge meaningful connections with our entire school community who will rely on and appreciate your professional excellence. At Nova Academy, every day brings purposeful challenges that create lasting impact.
The Nova Academy Advantage:
- Expert Network Access: Connect with seasoned professionals throughout our educational network, accelerating your professional development and expanding your skill set.
- Career Advancement Path: Work directly with our Campus Director and Lead Campus Coordinator to gradually expand your responsibilities, from stakeholder relations to strategic operations management.
- Proven Framework: Master our time-tested operational systems while contributing to the development and refinement of Standard Operating Procedures across our growing school network.
- Leadership Development: Evolve into a mentor and trainer, sharing your expertise with incoming team members across multiple campus locations.
Ready to leave behind environments filled with excessive oversight, bureaucratic delays, and minimal impact? Step into a position where your expertise drives real change.
What you will be doing
- Spearheading comprehensive campus management—from fire safety protocols to new employee integration, ensuring an optimal educational atmosphere.
- Serving as our technology champion: diagnosing technical problems, overseeing equipment transitions, and being the primary tech support resource.
- Designing and executing flawless events with professional presentation standards and seamless execution.
- Cultivating strong relationships across our school community through transparent communication and exceptional service delivery.
- Maintaining campus security through robust safety procedures, emergency preparedness, and comprehensive protection protocols.
What you will NOT be doing
- Engaging in classroom instruction or academic program development—your expertise centers on operational mastery, not educational content.
- Following bureaucratic procedures or waiting for approval to solve obvious problems—this position demands proactive leadership.
- Operating in a silo—your success depends on active collaboration and community connection.
- Handling routine, mind-numbing tasks—expect diverse responsibilities and engaging problem-solving opportunities.
Key responsibilities
Drive flawless campus functionality while fostering trust and providing superior support to our students, faculty, and parent community.
Candidate requirements
- Bachelor's degree in any discipline
- Demonstrated track record of problem-solving and operational coordination with self-assurance
- Technical proficiency with IT infrastructure or support systems
- Background in client-service environments
- Fluent bilingual communication skills in Spanish and English
- Natural ownership mentality with proactive approach to challenges
- Authorization to work in the United States without sponsorship requirements
- Commitment to daily on-campus presence in Austin, Texas
Nice to have
- 3+ years leading operational initiatives
- Google Workspace administration background
- Event coordination and management experience
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
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Cognitive 
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Prove real-world 
job skills.
Interview with the hiring manager.
Accept Job Offer.
Pass 
proctored test.
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