Director of Hiring Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring function is widely acknowledged to be broken. Yet few professionals truly understand how to repair it.

This role is designed for someone who does.

Positioned within People and Talent Operations, this is primarily a systems design and operations position where hiring serves as the operational domain. You are not required to be a subject-matter authority in hiring. You are expected to be an expert in constructing systems that produce measurable outcomes — systems that scale, replicate reliably, and hold up under real-world strain.

The challenge is straightforward to articulate but difficult to deliver: engineer and run a system that reliably brings the right people into the organization, within expected timelines, at the appropriate quality threshold, and into positions where they perform well and remain. This system must function not only for standard, well-scoped requests but also for ambiguous, critical, and non-standard situations. Success in this role demands sustained ownership, sound judgment, and the discipline to resolve problems in ways that reinforce the system rather than introduce additional complexity.

Managing stakeholders is essential. You will engage with senior leaders who hold firm views, face conflicting priorities, and provide incomplete information. Formal authority will not be part of your toolkit. Success will come from establishing trust, identifying alignment, and transparently presenting trade-offs — upholding quality standards while ensuring people feel acknowledged and supported.

This is an AI-first operating environment. Daily, you will work hands-on with AI to draft content, test concepts, evaluate results, explore boundary conditions, and identify recurring patterns. You will not pass ideas to engineers and wait for output. Instead, you will build, test, troubleshoot, document, and refine solutions yourself, then collaborate with others when scaling or hardening becomes necessary.

We also believe in transparency, because we do not want to waste your time. This role will not suit everyone.

If any of the following describe you, this is probably not the right match:

• You prefer identifying problems rather than owning solutions from start to finish
• You rely on authority, organizational hierarchies, or designated owners to accomplish work
• You delegate technical work to engineers instead of engaging directly
• You interpret feedback or challenge as personal criticism rather than actionable input
• You optimize components in isolation without considering system-wide impact
• You are drawn to the concept of fixing broken systems more than the work itself

This is a global, remote position offering significant autonomy and equally significant accountability. You must be available for a minimum of four hours overlapping U.S. business hours on weekdays. Beyond that, you will largely control your own schedule.

Finally, in the interest of transparency: our application process demands genuine effort. Most applicants invest substantial time, because the role itself demands it.

If reading all of this increased your interest rather than diminished it, we would genuinely like to hear from you.