Head of Recruiting Operations
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Worldwide
Semi-flexible schedule
Fully-remote
full-time (40 hrs/week)
Long-term role

Head of Recruiting Operations   $200,000 USD/year

Description

If you're a recruiting professional who has grown weary of sourcing, screening, and treating resumes as predictors of performance, this position is designed for you.

Become part of Crossover's People and Talent Operations team and architect the full hiring experience from start to finish. Your purpose is not to shepherd candidates through a pipeline. Your purpose is to construct the infrastructure that draws in the right talent, measures genuine capability, and produces high-caliber hires on schedule — hires who satisfy the quality threshold and persist. When results fall short, you don't rationalize them. You rebuild the infrastructure.

Our approach to hiring differs from conventional companies. We eliminate manual sourcing, resume-centric screening, and the recruiter-as-gatekeeper paradigm. Job postings are crafted to reach and engage the intended audience, including passive talent. Screening frameworks are engineered to measure skills, judgment, transferable expertise, and actual work long before a hiring team conducts interviews.

We also value transparency: our environment is distinct, and not everyone will succeed here. That's not a critique — it's about alignment. We respect candidates' time deeply, so before you commit to our application process, you should understand what this role is not.

If any of the following resonate with you, we are likely not a good match:

  • You want to concentrate on sourcing, resume analysis, or initial screening conversations.
  • You're hesitant to push back on hiring managers when requests veer into low-signal or non-compliant areas.
  • You prefer explicit directions over determining what should be created.
  • You view AI as something requiring caution rather than a tool to actively design with and around.
  • You depend on meetings for alignment instead of creating dashboards, documentation, and proactive communications.
  • You assume retention challenges are always management problems and never worth investigating at the source.

This is an AI-first setting. AI generates drafts, alternatives, analyses, and initial outputs by default. Your contribution lies in how you structure inputs, establish boundaries, record reasoning, and refine quality. You will regularly delegate work to AI and redirect your attention to quality assurance, system upkeep, and designing agentic solutions that scale.

The position is global and remote. Autonomy is significant. Accountability is equally high. You will collaborate directly with senior leaders and C-suite stakeholders across a private-equity-backed portfolio, with expectations of proactive updates and early risk identification. You must be accessible for at least 4 hours that overlap U.S. business hours on weekdays, when most stakeholders are active. Beyond that window, your schedule is primarily self-managed.

One final note, in the interest of transparency: our application process is not brief. It demands substantial time and consideration. Most candidates spend 1-3 hours during the process, and this role often requires more time. We do this deliberately to confirm mutual fit. 

If this information has increased your interest, we would genuinely welcome your application.

What you will be doing

  • Architecting role specifications, org charts, career ladders, and RACIs that convert genuine business requirements into precise hiring objectives
  • Constructing AI-supported job advertisements and distribution mechanisms that draw the right candidates without manual sourcing
  • Creating screening and assessment frameworks that measure skills, judgment, and transferable experience beyond resumes
  • Applying practical knowledge of U.S. hiring regulations to advise stakeholders and identify risk (e.g., W-2 vs. 1099, EEOC, ADEA considerations)
  • Recording thinking, research, and decisions, then using AI to produce drafts, variants, and analyses at scale
  • Leveraging post-hire performance and retention data as indicators to iteratively enhance role design, assessments, and pipelines

What you will NOT be doing

  • Sourcing candidates, analyzing resumes, or conducting first-round screening conversations
  • Serving as a gatekeeper for hiring information or channeling all updates through yourself
  • Waiting for stakeholders to request status updates
  • Following conventional recruiting playbooks or "best practices" without scrutiny
  • Permitting non-compliant or risky hiring requests to proceed unchallenged
  • Operating in an environment with close oversight or detailed instructions

Key responsibilities

Architect and manage an AI-first hiring infrastructure that produces high-quality hires on schedule and leverages post-hire performance and retention data to iteratively strengthen hiring signal.

Candidate requirements

  • At least 5 years of experience in recruiting, talent operations, talent enablement, or people operations
  • Hands-on experience architecting or managing assessment-based hiring pipelines
  • Experience developing org artifacts such as role specifications, org charts, ladders, RACIs, or competency frameworks
  • Working knowledge of U.S. hiring practices and regulations, including compliance considerations
  • Comfort collaborating directly with senior leaders and C-suite stakeholders
  • Strong written and verbal communication with a bias toward clarity, structure, and action
  • Ability to function autonomously in a global, remote environment
  • Practical experience using AI in daily work, including understanding risks, trade-offs, and quality control
  • Availability for at least four hours overlapping U.S. business hours on weekdays

Nice to have

  • Experience in org design, HRBP work, or workforce planning
  • Familiarity with low-code tools, automation platforms, or agentic workflows
  • Experience creating dashboards or visualizations for executive audiences
  • Background in high-growth, high-accountability, or private-equity-backed environments

Meet a successful candidate

Watch Interview
Andrew Poje
Andrew  |  Remote Coach
United States  

Andrew competed in two Olympic Games before finding a new calling as a remote coach. Hit 'Read More' to see his tips for job applicants. Wat...

Meet Andrew

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Chat-style
screening interview.
STEP 1

Chat-style
screening interview.

Cognitive 
aptitude test.
STEP 2

Cognitive 
aptitude test.

Prove real-world 
job skills.
STEP 3

Prove real-world 
job skills.

Interview with the hiring manager.
STEP 4

Interview with the hiring manager.

Pass
proctored test.
STEP 5

Pass
proctored test.

Accept job offer.
STEP 6

Accept job offer.

Frequently asked questions

About the role

About Crossover

Meet some people who've landed similar jobs

Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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