VP of Business Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring process is widely recognized as flawed. Almost no one disputes this. Very few understand how to repair it.

This role is designed for someone who does.

While the position is housed within People and Talent Operations, it functions primarily as a systems design and operations role applied to the hiring domain. You are not required to be a hiring subject-matter expert. You are required to excel at constructing systems that produce measurable outcomes — systems that scale, repeat reliably, and hold up under operational stress.

The challenge is straightforward to articulate but difficult to deliver: architect and run a system that reliably attracts the right talent, on schedule, at the correct quality standard, and into positions where they perform well and remain. The system must function not only with straightforward, well-scoped requests, but also with ambiguous, high-stakes, and atypical ones. This position demands continuous ownership, sound judgment, and the rigor to address problems in ways that reinforce the system instead of layering in unnecessary complexity.

Managing stakeholders is mandatory. You will engage with senior leaders who hold firm views, juggle conflicting priorities, and provide incomplete information. Formal authority will not be available to you. Success depends on earning trust, identifying alignment, and making trade-offs explicit — preserving the quality standard while ensuring stakeholders feel acknowledged and supported.

This is an AI-first workplace. You will interact with AI tools daily, applying them to draft content, validate concepts, assess results, examine edge cases, and detect trends. You will not delegate ideas to engineering teams and wait for implementation. You will prototype, test, troubleshoot, document, and refine independently, then collaborate with others when scaling or hardening is required.

We also value transparency, because we respect your time. This role will not suit everyone.

If any of the statements below resonate with you, this is probably not the right match:

• You are more comfortable diagnosing issues than owning their resolution from start to finish
• You rely on authority structures, org charts, or designated owners to accomplish work
• You prefer working exclusively through engineers rather than building things yourself
• You interpret feedback or resistance as personal criticism instead of actionable input
• You optimize isolated components without considering broader system implications
• You are drawn to the concept of fixing broken systems but not the execution of doing so

This is a global, remote position offering significant autonomy alongside significant accountability. You must be accessible for a minimum of four hours during U.S. business hours on weekdays. Beyond that, your schedule is largely yours to manage.

One final note, in the interest of transparency: our application process demands genuine effort. Most applicants dedicate substantial time, reflecting the nature of the role itself.

If reading this description left you more engaged — not less — we would sincerely like to hear from you.