VP of Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring system is widely understood to be broken. Few possess the capability to repair it.

This role requires someone who does.

While this position resides within People and Talent Operations, it is fundamentally a systems design and operations function where hiring serves as the domain. You will not be expected to serve as a subject-matter expert in hiring itself. Rather, you must demonstrate expertise in constructing systems that produce measurable results — systems that scale effectively, operate repeatably, and withstand real-world operational stress.

The challenge is straightforward in description yet demanding in execution: architect and operate a system that reliably delivers the right talent to the organization, within expected timelines, meeting quality standards, and positioning them in roles where they perform well and remain long-term. This system must function not only for straightforward, clearly defined requests, but also for ambiguous, high-stakes, and non-standard scenarios. The role demands continuous ownership, sound judgment, and the rigor to resolve issues in ways that reinforce system integrity rather than introduce unnecessary complexity.

Effective stakeholder management is essential. You will engage with senior leaders who maintain firm perspectives, hold competing priorities, and provide incomplete information. You will lack formal authority. Success will depend on establishing trust, identifying shared objectives, and transparently presenting trade-offs — maintaining quality standards while ensuring stakeholders feel acknowledged and supported.

This is an AI-first operating environment. You will engage directly with AI tools daily, leveraging them to produce drafts, validate concepts, evaluate results, examine edge cases, and identify recurring patterns. You will not delegate concepts to engineers and await output. Instead, you will build, test, troubleshoot, document, and refine independently, then collaborate with others when scaling or hardening becomes necessary.

We also believe in transparency, as we do not wish to waste your time. This role will not suit everyone.

If any of the statements below resonate with you, this is likely not an appropriate match:

• You favor diagnosing issues over taking full ownership of end-to-end solutions
• You require formal authority, organizational charts, or designated DRIs to advance work
• You exclusively delegate to engineers rather than engaging in hands-on execution
• You interpret feedback or pushback as personal criticism instead of actionable input
• You concentrate on refining isolated components without considering broader system impact
• You are drawn to the concept of repairing broken systems more than the actual work involved

This is a global, remote position offering significant autonomy paired with equally significant accountability. You are required to be available for a minimum of four hours during U.S. business hours on weekdays. Beyond that window, your schedule is predominantly self-managed.

Finally, in the interest of candor: our application process demands substantial effort. Most applicants dedicate meaningful time, which reflects the nature of the role itself.

If this entire description has left you more energized — rather than discouraged — we would genuinely welcome hearing from you.