Head of Business Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring system is broken. This is widely acknowledged but rarely addressed with rigor.

This role is designed for someone capable of fixing it.

Although positioned within People and Talent Operations, this is fundamentally a systems design and operational execution role focused on the hiring domain. You will not be expected to serve as a subject-matter expert in hiring itself. Instead, you must be expert at constructing systems that produce measurable outcomes — systems that scale, repeat reliably, and maintain integrity under real operational pressure.

The core problem is straightforward in definition but demanding in execution: architect and operate a system that reliably attracts the right talent to the organization, delivers them on schedule, maintains a high quality standard, and places them in roles where they perform well and remain. This system must accommodate not only well-defined, routine requests but also ambiguous, high-stakes, and non-standard scenarios. The role demands continuous ownership, sound judgment, and the discipline to address failures in ways that reinforce system integrity rather than introduce additional complexity.

Effective stakeholder management is essential. You will engage with senior leaders who bring strong perspectives, conflicting priorities, and incomplete information. You will operate without formal authority. Success will depend on building credibility, identifying shared objectives, and articulating trade-offs with clarity — upholding standards while ensuring stakeholders feel understood and supported.

This is an AI-first operating environment. You will use AI daily and directly — to produce drafts, validate assumptions, evaluate outcomes, stress-test edge cases, and identify trends. You will not delegate concepts to engineers and wait for delivery. You will build, test, fail, document, and iterate independently, then collaborate with technical partners when it is time to scale or harden a solution.

We also believe in transparency, because respecting your time matters to us. This role is not suited for everyone.

If any of the following describe you, this is likely not the right match:

• You favor diagnosing issues over owning end-to-end delivery
• You require formal authority, org structure, or assigned ownership to operate effectively
• You delegate technical work exclusively to engineers rather than engaging hands-on
• You interpret feedback or challenge as personal criticism instead of actionable input
• You optimize discrete components without considering system-wide impact
• You are drawn to the concept of system repair more than the work itself

This is a global, remote position with high autonomy and equally high accountability. You are required to be available for a minimum of four hours overlapping U.S. business hours on weekdays. Beyond that, your schedule is self-managed.

Finally, in the interest of candor: our application process demands real investment. Most candidates dedicate meaningful time, which reflects the demands of the role itself.

If reading this energized you rather than discouraged you, we would genuinely like to hear from you.