Head of Strategy and Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring function is broken. This is widely understood. What's less clear is how to repair it.

This role exists for someone who can.

Although this position resides within People and Talent Operations, it is fundamentally about systems architecture and operational execution, with hiring serving as the focus domain. You do not need to arrive as a hiring subject-matter expert. What you must bring is expertise in building systems that produce measurable outcomes — systems that scale, repeat reliably, and hold up when tested by real conditions.

The challenge is straightforward to articulate but complex to deliver: architect and run a system that reliably brings qualified talent into the organization, on schedule, meeting the quality standard, and placing them in roles where they perform well and remain. This system cannot only handle tidy, well-scoped requests. It must also accommodate unclear, high-stakes, and atypical scenarios. The role demands sustained ownership, sound judgment, and the rigor to resolve problems in ways that reinforce the system instead of layering on unnecessary complication.

Managing stakeholders is essential. You'll engage with senior leaders who carry firm perspectives, conflicting demands, and incomplete information. You won't possess formal authority. Success will come from earning trust, identifying alignment, and making trade-offs visible — upholding standards while ensuring stakeholders feel acknowledged and supported.

This is an AI-forward operating environment. You'll engage with AI tools directly and consistently, leveraging them to draft content, validate concepts, assess results, examine outliers, and detect trends. You won't delegate ideas to engineers and wait for delivery. Instead, you'll prototype, test, document failures, refine outputs, and then collaborate with technical partners when it's time to productionize or scale.

We also believe in transparency, because we respect your time. This role will not suit everyone.

If any of the statements below resonate with you, this is probably not the right match:

• You prefer problem identification over owning the full solution lifecycle
• You depend on hierarchy, organizational structure, or designated owners to drive work forward
• You delegate all technical execution to engineers rather than building prototypes yourself
• You interpret constructive feedback or challenge as criticism rather than actionable input
• You optimize isolated components without considering broader system impact
• You're drawn to the concept of fixing broken systems more than the sustained work required to do so

This is a globally distributed, remote position offering significant autonomy alongside substantial accountability. You are required to maintain availability for a minimum of four hours that overlap with U.S. business hours on weekdays. Beyond that window, you control your own schedule.

One final note, in the interest of candor: our application process demands meaningful effort. Most applicants invest considerable time, which reflects the nature of the role itself.

If this description energized rather than deterred you, we'd welcome your application.