Director of Artificial Intelligence
$400,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Ready to pioneer the AI revolution in enterprise software? IgniteTech is seeking a visionary AI leader who can transform our product ecosystem and redefine what's possible in the B2B space.

As our Director of Artificial Intelligence, you'll collaborate directly with the CEO to architect our GenAI-first approach across 30+ enterprise products. This isn't just about implementing AI—it's about reimagining how businesses leverage technology to solve complex problems.

At IgniteTech, we're not following the AI trend—we're setting it. Your strategic vision will directly impact customer retention and satisfaction while positioning our diverse portfolio at the cutting edge of technological innovation.

This role offers rare exposure to multiple enterprise software domains, allowing you to apply your AI expertise in varied contexts and see tangible results of your leadership. Join us in creating the next generation of intelligent enterprise solutions that customers can't live without.

If you're passionate about product innovation and ready to leave your mark on the enterprise software landscape through AI transformation, we want to talk to you.

What you will be doing

  • Crafting Strategic AI Opportunity Frameworks – Develop comprehensive evaluation matrices that strategically rank potential AI implementations based on technical feasibility, business impact metrics, and implementation risk factors to guide investment decisions.
  • Architecting Product Evolution Pathways – Create visionary yet practical roadmaps that bridge current capabilities with AI-powered futures, strategically balancing quick-win implementations with game-changing features while establishing clear success metrics.
  • Developing Robust AI Feature Specifications – Transform abstract AI capabilities into concrete user stories complete with detailed acceptance criteria, performance expectations, and graceful fallback mechanisms to ensure exceptional user experiences.
  • Conducting Customer Adoption Analysis – Evaluate organizational readiness across customer segments, identify potential adoption barriers, and design targeted enablement strategies to accelerate successful AI feature implementation.

What you will NOT be doing

  • Navigating unnecessary red tape or enduring micromanagement that stifles your innovative thinking and decision-making autonomy
  • Implementing technical solutions in isolation without incorporating customer insights or aligning with IgniteTech's strategic direction

Key responsibilities

  • Revolutionizing our product portfolio through strategic integration of Generative AI capabilities designed to dramatically boost customer engagement metrics and drive retention across our diverse software ecosystem

Candidate requirements

  • Proven track record of successfully delivering at least 2 production-ready products or significant features with AI/ML as their foundational technology (production implementations, not conceptual prototypes)
  • Demonstrated expertise managing complete product journeys for AI-enabled solutions—from initial concept development through to scaled deployment
  • Substantial experience providing product leadership to cross-functional data science and machine learning engineering teams

Meet a successful candidate

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