Community Strategy Manager $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Master of digital zeitgeist wanted. Not just someone who "gets" social media—but someone who weaponizes it with precision. You spot viral sounds before algorithms catch them. You deploy memes strategically. You know exactly when to unleash AI for scale and when to apply your human touch for maximum impact. If orchestrating brand narratives at breakneck speed using cutting-edge tools sounds like your ideal playground, we need to talk.
While most marketing teams retrofit AI into outdated workflows, at IgniteTech, AI is the foundation. You'll command generative engines to produce multi-platform campaigns, architect intelligent community systems that evolve in real-time, and optimize content through live sentiment feedback loops. This isn't about incremental improvements—it's about systematically influencing culture in your brand's favor, week after week.
This position demands a digital strategist who can translate cultural insights into actionable AI frameworks. You'll spend 70% of your time engineering creative campaigns and 30% actively shaping brand engagement by leveraging AI as your force multiplier. Join our lean, AI-first team that delivers measurable business outcomes: accelerated growth, deeper loyalty, and communities that genuinely engage.
What you will be doing
- Design and deploy AI-powered, multi-platform social campaigns that scale across channels with consistent brand voice and strategic timing
- Architect community engagement systems that leverage AI to maintain continuous, meaningful interactions while preserving authentic brand personality
- Develop feedback mechanisms that capture real-time community sentiment and automatically refine content strategy
- Identify emerging cultural trends and rapidly translate them into actionable campaign frameworks
What you will NOT be doing
- Manually writing individual social posts or responding to every community comment—you'll be designing systems that handle this at scale
- Spending hours in spreadsheets analyzing performance data—our AI tools surface actionable insights automatically
- Waiting for approvals through traditional marketing hierarchies—you'll operate with strategic autonomy
- Managing conventional social calendars with rigid posting schedules—you'll build responsive systems that adapt to audience engagement patterns
Key responsibilities
Candidate requirements
- Minimum 3 years of proven experience building or scaling digital communities on platforms such as Discourse, Slack, WhatsApp, Gainsight, Bevy, or Khoros
- Demonstrated proficiency with AI-enabled marketing tools including HubSpot automation, Jasper, Buffer, or equivalent platforms
- Track record of translating cultural insights into successful engagement strategies
- Ability to rapidly adapt to emerging platforms and technologies
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Accept job offer.
Pass proctored test.
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