Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products?
Crossover is hiring for multiple teams that are in search of quality talent in the field of account management.
We have openings for experienced software industry account managers to join our supporting partner teams.
The successful Account Manager will have the ability to manage customer issues with confidence and the drive and dedication to deliver service beyond expectations. The Account Manager's main responsibility is to oversee the individual customer's needs and desired outcomes. The Account Manager must have excellent communication skills, be flexible, have strong interpersonal skills, and prioritize work accordingly to meet client needs.
You are responsible for driving the success of new accounts, managing the relationships with company executives, and driving account strategies.
People who are excited about the opportunity to improve the lives of others and learning new things are encouraged to apply.
Your focus in this role is on two things: building long-term relationships with customers and connecting their needs to our suite of products. You arenât going to close a deal and move on. Instead, youâll learn about your customersâ business strategy and focus on delivering solutions.
The most successful people in this role share these core skills:
Your biggest challenge will be building knowledge of our products and our customersâ needs simultaneously. You need to be comfortable selling products without deep technical knowledge of each feature. You must also be able to execute a structured plan and follow a playbook.
You will get to learn about hundreds of software products. Weâll teach you our proven account management process, following our structured communication and pursuit plans. Youâll also learn how to build a long-term path to success for your customers.
Weâve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
"When you're paid 3x more than you ever have, tackling high expectations from Crossover leadership becomes a welcomed challenge.
I work with some of the best talents from around the world. Only at Crossover is this possible!
"Crossover is to Engineering what Formula 1 is to driving. You need talent, discipline, willpower, endurance and a thirst for learning. Once you get hooked on the pace, it becomes a passion, not a job."
Last year, I was struggling to cover my bills. Now I'm working for Crossover and making $30K/yr more, and banking it - wow.
With the flexibility that Crossover provides, I donât have to choose between a fulfilling career and my family life. While the work is challenging and enables me to grow and learn every day, I can still be more present for my young children.
If you think you are the best, this is the right place to prove yourself.
I paid off my debt, got 2 new cars, and built my house within 7 months. The pay is so good, colleagues are friendly, managers are good listeners and opportunities for development abound.
"I love working with the best developers from all over the world. Crossover's open and standard pay Rates are great - I loved not having to negotiate with a HR person to get paid what I'm worth.
I am making 4x what I was paid on my last job, and with the extra money I was able to pay for my house. Thank you Crossover!
"Amazing workplace. The constant feedback and challenges keep me motivated to do better. The pay is awesome and there's like working in the convenience of your own home. No traffic, no hassle whatsoever."
"When you're paid 3x more than you ever have, tackling high expectations from Crossover leadership becomes a welcomed challenge.
I work with some of the best talents from around the world. Only at Crossover is this possible!
"Crossover is to Engineering what Formula 1 is to driving. You need talent, discipline, willpower, endurance and a thirst for learning. Once you get hooked on the pace, it becomes a passion, not a job."
Last year, I was struggling to cover my bills. Now I'm working for Crossover and making $30K/yr more, and banking it - wow.
With the flexibility that Crossover provides, I donât have to choose between a fulfilling career and my family life. While the work is challenging and enables me to grow and learn every day, I can still be more present for my young children.
If you think you are the best, this is the right place to prove yourself.
I paid off my debt, got 2 new cars, and built my house within 7 months. The pay is so good, colleagues are friendly, managers are good listeners and opportunities for development abound.
"I love working with the best developers from all over the world. Crossover's open and standard pay Rates are great - I loved not having to negotiate with a HR person to get paid what I'm worth.
I am making 4x what I was paid on my last job, and with the extra money I was able to pay for my house. Thank you Crossover!
"Amazing workplace. The constant feedback and challenges keep me motivated to do better. The pay is awesome and there's like working in the convenience of your own home. No traffic, no hassle whatsoever."