Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products?
Crossover is hiring for multiple teams that are in search of quality talent in the field of account management.
We have openings for experienced software industry account managers to join our supporting partner teams.
The successful Account Manager will have the ability to manage customer issues with confidence and the drive and dedication to deliver service beyond expectations. The Account Manager's main responsibility is to oversee the individual customer's needs and desired outcomes. The Account Manager must have excellent communication skills, be flexible, have strong interpersonal skills, and prioritize work accordingly to meet client needs.
You are responsible for driving the success of new accounts, managing the relationships with company executives, and driving account strategies.
People who are excited about the opportunity to improve the lives of others and learning new things are encouraged to apply.
Your focus in this role is on two things: building long-term relationships with customers and connecting their needs to our suite of products. You aren’t going to close a deal and move on. Instead, you’ll learn about your customers’ business strategy and focus on delivering solutions.
The most successful people in this role share these core skills:
Your biggest challenge will be building knowledge of our products and our customers’ needs simultaneously. You need to be comfortable selling products without deep technical knowledge of each feature. You must also be able to execute a structured plan and follow a playbook.
You will get to learn about hundreds of software products. We’ll teach you our proven account management process, following our structured communication and pursuit plans. You’ll also learn how to build a long-term path to success for your customers.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
I like the freedom of flexible working hours. It's always fast and easy to schedule a vacation, travel somewhere, or even relocate to another country.
I've rapidly developed expertise that usually takes years.
My favorite thing about working here is that there's little hand-holding, yet my colleagues are smart and helpful.
AI lovers who are self-driven will thrive here.
Making the money I deserve as an educator has really helped me and my family have less financial stress.
This job has enabled me to build a solid financial safety net and pursue my long-term personal goals.
Taking 2 projects to full fruition in just 3 months was an incredibly proud moment.
Crossover brings in talented people and empowers them to operate within their strengths. There's a clear focus on outcomes, not micromanagement.
Being able to work fully remote has transformed my quality of life.
Being AI-first is one of the best part of this job, AI has really elevated my capabilities.
I like the freedom of flexible working hours. It's always fast and easy to schedule a vacation, travel somewhere, or even relocate to another country.
I've rapidly developed expertise that usually takes years.
My favorite thing about working here is that there's little hand-holding, yet my colleagues are smart and helpful.
AI lovers who are self-driven will thrive here.
Making the money I deserve as an educator has really helped me and my family have less financial stress.
This job has enabled me to build a solid financial safety net and pursue my long-term personal goals.
Taking 2 projects to full fruition in just 3 months was an incredibly proud moment.
Crossover brings in talented people and empowers them to operate within their strengths. There's a clear focus on outcomes, not micromanagement.
Being able to work fully remote has transformed my quality of life.
Being AI-first is one of the best part of this job, AI has really elevated my capabilities.
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