Remote Customer Support Jobs in South Korea

  • The best remote Customer Support jobs are on Crossover.
  • Find leading US companies hiring full-time customer service representatives in South Korea.
  • Become an expert in supporting products across domains.
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Why Crossover?

Remote jobs with first-rate USD pay—anywhere in the world.

Remote jobs with first-rate USD pay—anywhere in the world.

Join an elite global team of top 1% professional talent.

Join an elite global team of top 1% professional talent.

Equal opportunity hiring process: just prove your skills are world-class.

Equal opportunity hiring process: just prove your skills are world-class.

Remote Customer Support Jobs in South Korea

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Role Description

Are you a customer support wizard who is obsessed with delivering a great experience, but you’ve already mastered your current products and are wondering what’s next? Or are you a software engineer looking for a way to get introduced to an immense set of product architectures, domains, and tech stacks? Sure, you could join any new company and learn their handful of products, but we think we have something better.

Our partners support over 100 unique enterprise software products - everything from mobile app development platforms to database load-balancers. We not only have the opportunity to learn, use, and support these products, we also become deep technical experts who can solve problems no one has seen before. There’s a lot to learn, so we have weekly “learning tickets” to ensure the whole team is up to speed.

At the highest level of customer support, we have Customer Support Engineers. This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level. Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility, but one that can put you on the fast track to career advancement.

We also have customer support agent jobs. Our best customer support agents are intelligent people who love to soak up new knowledge. They enjoy using their expertise to solve challenging customer problems. We make weekly investments in our team’s professional development that drives customer satisfaction and agent happiness.

Meet a successful candidate

Mikael Fermin
Mikael  |  L1 Customer Support Agent
Philippines  

Mikael Ian graduated from Crossover’s Remote Camp in July of 2018. For him, Crossover has been “quite frankly the answer to all of our famil...

Read Mikael's Story

Finding it hard to believe? Meet some of the 5,000+ rockstars and see how Crossover changed their life forever.

How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job Skills.
STEP 3

Prove Real-World Job Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Celebrate!
STEP 6

Celebrate!

Join top-tier companies as a Remote Customer Support, working full-time

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Customer Support jobs by city in South Korea