Software Engineering Manager (SEM)


We are looking for high-performing Software engineering managers for a high-wage and fully remote role.  Experienced technical managers who are able to thrive in a progressive environment should apply now.

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Software Engineering Manager (SEM)

$ 100k/Year   Flexible   Long-term
Good fit for: Software Development Manager, Head of Development

Crossover, the world’s largest #remotework company is looking for high performing Software Engineering Managers for a long-term, full-time role. We are a 100% #remotework organization working with the best talent around the world. We develop and maintain our own portfolio of more than 100 different Cloud-based Saas products.

In this role, you will be managing a team built from the top 1% of global talent. You will operate as a hands-on manager, accountable for all deliverables from one of our development teams of 8-12 high engineers. The pace is fast and rewarding as you and your team will be solving the hardest problems in our products and processes. Apply now to start your long-term career path with us and shape the #futureofwork.

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Why Crossover?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.
 
 
 
WHAT YOU'LL BE DOING

The SEM manages a team of 8-12 Engineers, Architects, or Chief Architects. You are expected to work with your team on a daily basis ensuring the team solves challenging problems with great business outcomes. You must continuously improve the quality of your team's work by making data-driven decisions, identifying blockers and coaching each of your team members. 

We conduct product releases on a weekly cadence. You will be presented with challenging goals for weekly outcomes.

You will perform code level analysis to solve problems with your team’s output. You will focus on quality and strive for 100% quality with every decision you make.

You will have daily and weekly targets to work towards, and you will receive regular feedback and coaching related to your performance. You will also deliver technical feedback and specific coaching to others in your team.

 
 
KEY RESPONSIBILITIES

Manage a team of 8-12 engineers

Provide specific, quality focused, coaching for each member of your team on a daily basis

Ensure the quality of the deliverables from your team

Make clear, data-driven decisions, to ensure peak performance of your team, and act upon them

Deep dive into problems in your team and resolve the root causes

Drive continuous process improvement by eliminating waste and introducing automation

Deliver weekly team performance data and insights to senior management

Commit to a 40-hr week, mostly Monday to Friday and meet aggressive weekly goals

 
CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science or Engineering from a recognized university

8+ years of experience in software development including 3+ years of hands-on software engineering (C#, Java, C++, Frontend) and 5+ years of managing more than 8 direct reports.

Experience in a DevOps organization and popular tools and frameworks

 
 
WHAT YOU WILL LEARN
 

As an SEM in our organization, you will learn about the issues of managing an entirely remote workforce of up to 50 reports. As the SEM you will be working on products that need drastic quality improvements, on a weekly product release cadence. You will be learning how to make your products work in a full cloud operation. The ideal candidate will need to work with their team to make hard technical decisions and at a rapid pace to keep up with technology and business demands. Alternatively, you may be managing a team of central engineering who are expected to become process and technology specialists. Our model entails continuously working with your team to improve the quality of work making it cheaper to produce each unit of output.


 
 
 
Work Examples
Assets
url
This is a sample document used by our Feature team to guide new recruits joining the team
https://www.google.com/url?q=https://drive.google.com/open?id%3D1l9H_RlIShLuTzybbFiczyEdkX0DkbA3Q&sa=D&ust=1546560664216000
GDrive
url
Typical Quarterly Goals for a Product Presentation of Sample Project Goals
https://www.google.com/url?q=https://drive.google.com/open?id%3D1xGBDAy0S8Y2obec8uKFRapXpdncvSdJB&sa=D&ust=1546560664217000
GDrive
url
Here’s an example of a great playbook written by our SEMs and Chief Architects. It is a playbook for our EngEasier team to help them develop new front ends for our products
https://docs.google.com/document/d/1ZDMKI3PIra3UCL5GKC0Fz0T96N0QvjmIZJzCn1nEuTw/edit#
GDocs
 

Questions
and Answers

  • How can an SEM get promoted to new roles?

    If you are a top performer in your role then it is possible for you to apply to new roles and move up the career ladder. With proper guidance and career planning from an SEM role you may apply for a VP of Engineering role and eventually an SVP of Engineering. The possibilities exist, and your career path is only dependent on your performance.

  • Does an SEM have hands-on coding work?

    No, the SEM rarely has any hands-on coding work to do, but they are expected to have an excellent technical background and an understanding of various technologies. As an SEM you will leverage on your past development experience to resolve blockers for your teams

  • What does an SEM day look like?

    A standard day in this position is typically comprised of the following tasks: a short daily check in with your manager to review blockers which you may have and request assistance when needed, a commitment to your manager on what you and your team are going to achieve that day. You will also run check-ins with all of your team members to ensure that all the team understands their daily targets. You will also learn of blockers they may be having and work with them to resolve blockers for the day; You will also participate in weekly SEM meetings where you can discuss your day to day work issues and learn from other great SEMs in the organization

  • Do you use Agile?

    Like most software organizations, we make use of subsets of Agile. The one main difference is our teams are highly specialized in the task they do. For example, we have a maintenance team whose only function is to fix bugs on our products. Rather than being product specialists they are process specialists.

  • How do you perform in the role of SEM when all your contributors are remote?

    We use communication tools such as GoToMeeting, Zoom, Skype, and Slack. We also ensure that our processes are well documented in the form of playbooks and have developed a tool, Worksmart Pro, which enables us to keep track of time and applications used. This data allows us to form a diary of how our contributors spend their day and coach them on improving productivity.

 
 
 
WHAT CROSSOVER MEMBERS SAY ABOUT THE ROLE

 
 
FAQs