Technical Documentation Writer

$ 30k USD/year  $ 15 USD/hour   40h/week   Remote Position   Long-term

Are you a self motivated and productive writer with lots of technical documentation experience? Do you have a creative and dedicated approach to high-quality documentation and user communication? Are you comfortable and skilled at working with technical people? If so, this is the role for you!

Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.

The Technical Documentation Writer will be responsible for writing and maintaining internal and user documentation for Aurea’s software products, and for managing documentation-related process in Development. The writer provides leadership in improving Aurea’s technical customer communication and documentation.


Create and maintain user documentation for Aurea products, including but not limited to online and context sensitive help, installation guides, API manuals, technical bulletins, release notes, and best practice documents.

Solicit material and work from verbal communication, e-mail, functional and requirements specifications, and interim builds of the software in the development phase.

Evaluate the effectiveness of documentation, and seek ways to improve its effectiveness and economy.

Create the Aurea documentation architecture, standards, and production process, and contribute to these as needed in order to support changes in technology, style, or types of user interaction.

Function as the customer advocate during software development, suggesting functional or user interface changes in support of usability.


Bachelor’s degree in a technical or scientific field, or in American or English literature with a minor in a technical field, or equivalent.

Fluency in the English language, styles, and conventions, with the ability to master technical concepts and explain them in terms appropriate for the target audience.

2+ years of technical writing experience in a software company. Exceptional written and verbal communication skills, including the ability to effectively interview subject matter experts, and to collaborate with others in writing, editing and reviewing large or complex documents.

Experience with structured authoring standards, such as DITA, and topic-based authoring; familiarity with single-sourcing and multiple output formats such as HTML, compiled help files, PDF, etc. Working knowledge of Web formats and technologies such as HTML, CSS and JavaScript.

·Desired Skills and Experience

A working understanding of programming and software architectures and/or databases Experience documenting APIs written in Java

Experience creating customer training course materials or videos

The ability to install, learn quickly, and to understand technical software, so as to be able to write about it clearly and accurately.

Experience working in a multi-disciplined team with remote co-workers.

And you can also register for one of the Next Week's Hiring Tournaments:

Register For A Tournament

What's a Hiring Tournament?
A Tournament is an Online Hiring Event and includes all testing for the role at the same day. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager.