IT Project Manager$ 100k/Year ($ 50/Hour for 40 hours of productive work per week) Remote Position Long-term
Can you act as an accelerator agent, enabling efficient and fast project delivery? Have you planned and implemented IT projects in a high pace progressive environment? Do you master main project management tools? If so, we are looking for experienced PMP certified project managers to lead client facing software implementations across a portfolio of software products.
IT project managers are the ones who oversee the process of planning, executing and delegating responsibilities around our professional services organization to pursuit weekly goals. The IT Project Manager will be involved in every aspect of software implementations, application development and will work cross-functionally with IT, lines of business, key stakeholders and SMEs (Subject Matter Experts). This role is in a key position to ensure projects are effectively executed and teams are kept focused, energized and on track to meet our aggressive objectives.
-Lakshmi S, IT Project Manager (PMP)
Crossover’s IT Project Managers are responsible for the implementation of client facing and internal technical projects.
They will work closely and often collaborate with clients and Crossover’s internal technical teams to ensure projects are completed on time and meet all deliverables.
IT Project Managers will also:
Implement project plans using Crossover’s defined workflows and best practices
Successfully lead programs utilizing project frameworks such as the Waterfall and Agile methodologies
Collaborate with internal stakeholders to gather the necessary information to build project plans and budget estimates.
Drive communication with clients to capture all deliverables to ensure a successful project delivery
Collaborate and manage complex custom development projects with clients and software engineers
Maintain project schedule and all assigned tasks
Ensure auto-generated client facing communications are up to date
Manage and foster the future team of successful Project Coordinators
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Create project estimates leveraging PMO best practices.
Effectively manage multiple concurrent complex project delivery in a matrixed organization.
Drive business, functional and technical resolutions with the client and team members.
Manage change, mitigations and project communication.
Lead software or services implementations.
Lead custom co-development projects with clients.
Equally adept at agile and traditional waterfall methods and tools
Manage and Coach direct reports.
Drive process efficiencies quarter over quarter.
As an IT Project Manager, you will learn to keep the pace and operate at scale and learn how to onboard new acquisitions at a rate of 1 company/product per week. We will provide you with a unique Worksmart Pro training for managers that includes:
What it takes to measure success on a daily and weekly basis with proactive suggestions on how to take performance to the next level
Understand how focused and how intense your teams work on their tasks with real-time dashboards
Acquire the skills necessary for conducting deep dives to resolve problems with your teams using big data coaching
Identify top and bottom performers with a click
Coach your team on the importance of daily progress against quarterly set quantifiable goals which deliver real business value
You will be playing a key role in the company, as currently, our revenue from PS is a significant portion of the business that we serve. We do not have centralized Trilogy offerings that we can offer to Trilogy dozens of sister companies. We want to have a repeatable centralized service, and better quality, with continuously improving costs. We aim to continuously improve quality and costs, so we can change the business model. You will be the executor of a game changer strategy for Trilogy sister companies and their customers.
How will the companies be split among IT Project managers, based on the industry/size/…? What types of companies will I be working with?
As an IT Project manager, you will be working with a set of software companies, but we do no clear splits based on Companies or verticals. Typically we do clear split based on processes. That's one of the things that makes our company different than most companies, where you get a region, or you get a customer, or you get vertical. In this role, your primary responsibility will be a process, and you will own that whole process that will also cover companies typically across multiple regions, multiple languages, various verticals. So, there won't be a clear split, to get a company or a set of companies; but a clear objective of continuously improving a process or a set of professional services processes.
Why are you not hiring internally? Are there any internal issues (cultural, political, etc.)?
We are hiring internally. If we have top performers of professional services qualified for the position, we would have them apply on Crossover and go through the interviewing process. When we recruit for the IT Project Manager, we are comparing all candidates. It's an equal opportunity: external people can apply, as well as, internal candidates. We are making merit-based objective decisions about whom we think is going to be the best fit for this role.
Is there any travel required for the position?
There is some, but minor, once or maximum twice a year. So, compared to typical companies, you can say it is zero travel. Mainly, because we’re the first fully remote organization and we travel for customer visits, but we do not travel or relocate for internal purposes.
Why is there so much growth so fast, what does this involve?
It involves the owner's appetite for growth. These Companies also believe that the organizational model which is in place allows for economies of scale the bigger they grow. Therefore with growth, the cost per unit of output will decrease.
What challenges will you face as an IT Project Manager?
You must be flexible to handle challenges with a company that is facing an incredible growth and several internal changes. You will do this by collaborating with different PS teams and gather qualified information for the GAP analysis.